If you try to view pictures on a post, the window just crashes. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Renter Background, Creditor Screening Issues, COVID-19 The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? Easily access the industrys most accurate and reliable rent and occupancy data. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. Check out our quick video of how to set up your account here! Maximize your asset value by optimizing rents while consistently reducing vacancies. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. I really hate this app. Welcome To The Fairfield Properties Resident Portal. I only open the app the pay rent, and its always something I approach with trepidation. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. RealPage Market Analytics delivers true performance data no one else has. Unfortunately, the app is still extremely frustrating to use. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Proven to outperform the market 2-5% in every market cycle. Proven to outperform the market 2-5% in every market cycle. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Have an immediate question about our products or services? The interface reminds me of first generation mobile websites. 403 Wolf Creek Cir, Raleigh, NC 27606. It gives everyone a way to engage as a community. granularity and accuracy. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Notice message Please check your email to reset your password.. Email: Password: Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Active Building. Login. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Get Started Now Terms of Use Privacy Policy Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. Proven to outperform the market 2-5% in every market cycle. It also makes moving in easy. We were very excited to talk about the new ActiveBuilding at RealWorld.. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Login Use your ActiveBuilding login information Enter your email Log in New Resident? And the convenience doesnt stop there. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. We want to make it dynamic and guide users to the information and services they need.. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. This app is notorious for forcing me to log in every time I need it. Fantastic. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Safety starts with understanding how developers collect and share your data. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Absolutely awful to use. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Your Information is secure and will be kept confidential. Copyright 2023 Apple Inc. All rights reserved. Contact your community management if you have questions.) Log in Terms of Use Privacy Policy We experienced unexpected slowness in the application during this time. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Infrequent/Mild Medical/Treatment Information. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Your Information is secure and will be kept confidential. Get Started Now Terms of Use Privacy Policy Half the time the app won't render and I have to restart it. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! If you open a forum post and then back out, you're starting from the top again. Resources, LeaseLabs Ill have to try again later. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Login. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Easily access the industrys most accurate and reliable rent and occupancy data. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Log in. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. You pretty much have to use it if your landlord decides to. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Update: This type of review with specific examples is extremely helpful to us. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Get Started Now Terms of Use Privacy Policy This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Easily access the industrys most accurate and reliable rent and occupancy data. Not a huge deal, but even apps loading much more data start up faster. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. ActiveBuilding puts everything in your community at your fingertips. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Fairfield Properties online rent pay portal allows residents to pay rent online. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. The issue is resolved and we are proactively working to prevent it in the future. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Use your ActiveBuilding login information. Daily, transaction-based visibility into your portfolio and your competitive market. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. It's also likely to take a few tries to get in. Have an immediate question about our products or services? (303) 421-6900. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. But as soon as I went to another page it was lost, and unretrievable. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. The developer provided this information and may update it over time. Upon opening the app, I have to wait 30 seconds just to reach the main menu. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding puts everything in your community at your fingertips. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. We will look into this further. It doesn't really make things any easier for me at all. Maximize your asset value by optimizing rents while consistently reducing vacancies. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Login Use your ActiveBuilding login information Enter your email Log in New Resident? If I had an alternative way to do so, this app would exit my phone immediately. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Get Started Now Terms of Use Privacy Policy The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Package delivery is the secondamenity residents are interested in after fitness centers. RealPage Market Analytics delivers true performance data no one else has. Developer responded to review, appreciate the dedication to their user base. It is so slow, and they changed where the contact info is for emergency maintenance. App responsiveness is very important to us because we know how frustrating it is to you to use. Log in. On my smartphone I was offered a coupon to allow payments at participating stores. I hope they change it soon. granularity and accuracy. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Community Connection & Engagement It gives everyone a way to engage as a community. Get Started Now Terms of Use Privacy Policy As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Get Started Now Terms of Use Privacy Policy (919) 861-8342 As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Had to do a lot of changes so the app would accept the input(s). For example: today is the first so I need to pay rent. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Login. This app may share these data types with third parties, Personal info, Financial info and 5 others. Enter your email. Can't get it on this laptop either. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Original review below:iPhone 13 pro. Use your ActiveBuilding login information. ActiveBuilding puts everything in your community at your fingertips. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Renter Background, Creditor Screening Issues, COVID-19 There is no immediate change to either staff or resident day-to-day use. For more information, see the developers privacy policy. Thank you!Original Response: Thank you for your feedback. Everyone is right, this is not intuitive and a pain in the neck. Maximize your asset value by optimizing rents while consistently reducing vacancies. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. I've noticed some improvements being made recently which is great. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Use your ActiveBuilding login information. Get Started Now Terms of Use Privacy Policy Enter your email. Login Use your ActiveBuilding login information Enter your email Log in New Resident? This one makes me want to go back to writing checks. 6969 W 90th Ave, Westminster, CO 80021. Griffis Westminster Center. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Community Rewards is really that.. 78% of residents prefer to pay online. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Sometimes this wont work at all. Apps should promote digital options and self-service. The only reason that I keep it at this point is to pay rent. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. (Some features may not be available at your property.
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