Are you satisfied? Away We Go. Your rating has been submitted, please tell us how we can make this answer more useful. That means if you're booked on a cruise for next year, or the year after, but you aren't yet vaccinated, you can technically still set sail then -- but not on one of these new cruises. Be aware that the cruise lines refund policies vary widely and change frequently. How To Cope With Cruising's Pause? By doing this, you will not have to put out any extra "up front money." *Or deposit amount, whichever is greater See Celebrity Cruises' cancellation & refund policy. I did switch over to the early saver rate on the new cruise. For Cruises Booked 11/12/19 and Onwards; Cruise Duration. Yes I read it that way too. I'm Editor-in-Chief and co-founder of Cruiseable. For standard sailing, a $25 per person initial deposit due 60 days after the booking is made must be posted at the group level to secure the group request. . Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. They would keep it as a credit for a future cruise. (I haven't done the math so these numbers are hypothetical). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I tried calling Carnival but the wait time is forever! For cruises which were slated to last five days or less, guests can ask for a 100% Future Cruise Credit and $300 onboard credit per stateroom on cruises booked by December 31, 2020 for. Do Future Cruise Credits expire? The family that was supposed to go with us cancelled and created a huge mess, but he took good care of us even though it wasn't his booking. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! Also note that the money that you will be credited to a future cruise,,, cannot be used as a deposit for the future cruise. When you cancel the cruise: Full refunds are issued for cancellations made 76 or more nights before sailing for short cruises up to 5 days and 91 or more nights before the sail date on longer sailings. Cruise Critic reached out to several lines for advice. She also recommended that I remove the vacation protection for my husband only. LauraS External site which may or may not meet accessibility guidelines, Pinterest. Pricing guarantees: Carnival offers a lowest price guarantee on cruise fares for the first 48 hours after you make a booking. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). You will loose $50 per person and the remaining deposit will be credited to you as a future cruise credit. Same ship,same room cat,same everthing but the date. Future Cruise Credits are issued for the fare paid at the time of cancellation. They will charge you when you make the call. For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. We are unable to find a Princess sailing that fits our schedule for May 2013 etc.so we are going on Carnival instead (Liberty 05/13/13). But I was told the per person rate would not change - DS and I would be paying the rate for the first 2, and they would simply take off the smaller amount for the 3rd passenger. The non refundable part of ES would be covered by the travel insurance at the coverage percentage rate detailed in the Insurance plan. Call us at 800-288-6006 if you need help finding the perfect cruise. If you cancel, then you will only have $800 rolled over to a new cruise, and when you go to book you will have to cough up the other $200 to meet the full $1000 deposit again (unless you find a reduced deposit sale again by chance). to me "Switching" is much better than "Canceling" as you can make the change without any more outlay of cash. For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you will need to fill out an . CC Help Jenn Here is my issue: my family has a cruise booked for 4/7/18 out of Miami. There's also a spot under Manage my booking on Carnival.com. You have reached the maximum number of items in your favorites list. When Carnival cancels the cruise: Future Cruise Credit offered in lieu of refunds for cruises cancelled by Carnival will have an expiration date, typically 24 months from the cancellation, but always clearly spelled out in the communications provided by Carnival. If You Cancel Your MSC Cruise: Bookings made by March 31, 2022, for sailings departing through March 31, 2023, can be canceled up to 48 hours in advance of departure without penalty.. Online Check-in and Arrival Appointment Online Check-in U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to. Opens in a new window. I dont have a PVP. Ethics See MSC Cruises' Terms & Conditions. CC Help Jenn 10-14 Nights $150. Thank you! For guests in Suites or embarking on cruises with non-U.S. ports, see Disney's, Guide to all-inclusive pricing on cruise ships, Patti's 7 money-saving tips for cruise travelers, Walter's 8 money-saving tips for cruisers, Interline: Travel & cruise discounts for airline employees. When Carnival cancels the cruise: Full refunds are available, as are options to accept future cruise credit with added onboard credit, based on the length of cruise. Just thought I would see what your opinion is on how this reads. Sounds reasonable to me. Would it be refunded or would it have to put toward another cruise? If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. Boards; Log In Log Out; Deals. Carnival customer service can be reached at (800) 764-7419. See Royal Caribbean's requirements for final payment and cruise planning timeline on the Royal Caribbean blog. Final payment dates coincide with the end of the full refund period: 75 days before sailing for cruises two to five days long and 90 days for cruises of six days or longer. Non-Refundable Total Fare at time of booking: Pack & Go See Disney Cruise Lines' Booking Terms & Conditions. Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. Get expert advice, insider tips and more. Effective May 18, 2020, FCCs from either our 2020 Suspended Sailings or Peace of Mind FCC are transferable. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. Of course, when in doubt, it always pays to contact your cruise line and travel advisor to ask whether a transfer is possible, as policies always vary from line to line. Since they're the one who told you the rate wouldn't change, you probably could've avoided the whole, "I need to talk to my supervisor" thing. * Children ages 1-12 generally have a deposit due that's 50% of the adult price. This is only my second cruise so I am still a newbie. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. She was very helpful and extremely knowledgeable. They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). It varies based on the length and, therefore, overall cost of the voyage booked. *Taxes, fees and port expenses are included. *Early Saver: The deposit is non-refundable. Any unused portion (s) of inclusions are nontransferable, nonrefundable and not redeemable for cash. Now, the bad news: not every passenger booked on an existing voyage can be rebooked onto one of these new itineraries -- and not without cause. It was no big deal to change it either. If you can meet the entry requirements for places like Bermuda and St. Maarten, you're good to go. Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special assistance to . The amount of Future Cruise Credit varies depending on the cruise line. I'm @jdlasica on Twitter. I've changed ships in the past (booked through a PVP) and Carnival doesn't charge a nickle. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. See Carnival's Cancellation Policy. I wouldn't bring it up though because they may do it without even thinking about it. What are the pros and cons of a refundable cruise deposit? Port (Non Holiday Sailings). Olsen, P&O, Saga, Virgin and others all announcing special "Round UK" summer cruises from domestic UK homeports like Southampton and Portsmouth. After re reading the OP, our entire deposit got transfered,just fyi.We did change our room number,simply b/c I wanted to be on a diffrent side of the ship.But its literally across the hall. Refund deadlines for Carnival cruises Princess Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Princess cruise. Powered by Invision Community. He doesn't return emails, and at this point I don't really trust what he comes up with verbally without a paper trail. Contact us to start the process! if i PVP doesn't call back by tomorrow (or next day:rolleyes:), guess i'll just have to call & ask to speak to supervisor? "Inside of final payment, there are cancellation penalties to change to a new ship and sail date. From the final payment date to 56 days prior to sailing, you forfeit your deposit. If you weren't in the early saver program or in the penalty phase then your TA charged the extra, not Carnival. A Viking River Cruises reservation can be transferred to our agency within 60 days of the initial booking date, as long as final payment has not been made yet. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. We always book Early Saver, and usually reduced deposit. Get expert advice, insider tips and more. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have.". The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only. The one time I changed my cruise date, to a later date, but same ship & same itinerary, I wasn't charged anything. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! It seems the money would apply toward the deposit of the cruise as well. I'd definitely call your PVP about that, because you're rightif you talk to multiple customer service reps, you often get multiple answers. PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES - All prices are valid for travel as specified, are valid for new bookings only and are available to Costco members residing in the United States. Those inside of final payment would be subject to standard cancellation penalties, as a booking transfer is considered a cancellation first. I changed my cruise date under early saver. Even if you change dates, Carnival will cancel the booking and create a new one with the new date. Depending on the proximity of the sailings or availability of inventory, full deposit or final payment may be required sooner. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. You will be able to leave a comment after signing in, By can i transfer my carnival cruise deposit . What is the main difference between the two, and which one should you opt for? Cruises with special pricing have stricter refund policies, and when refunds are allowed on specials, they are typically in the form of Future Cruise Credits (FCC), not in monetary refunds. "Given that our policies are so relaxed at this time, it is fairly easy to transfer a booking," a spokesperson for Crystal told Cruise Critic. What You Need to Know, How to Navigate the Airport on Cruise Turnaround Day. 100% of fare (no refund except taxes, fees), * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. Are you sure about this? * $200 per adult or $400 per stateroom minimum **$300 per adult or $600 per stateroom minimum Children 17 and under sailing as the 3rd/4th guest in a stateroom do not require an additional deposit. Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. Hope this helps and that your family member gets better quickly. You will be able to leave a comment after signing in, By This booking will be saved to your profile. Suites do not have the occupancy restrictions like the standard cabins do. 4 - 5 days: $150 USD per person: $300 USD: 76 days prior to sailing: 6 - 9 days: $250 USD per person: $500 USD: 91 days prior to sailing If you have only paid a deposit, the FCC would be for that amount, not the full fare of the cruise. Girls trip!! You can redeem any FCC by calling us. Plan Far, Far Ahead, Your Favorite Cruise Ship is For Sale? Click on it and it will tell you what you will have to pay. There were times when we couldn't call him, so we'd email him with simple questions that would've only taken a few minutes of his time to answer, but he took forever to reply. But it will show up.Your new booking will hold, as your deposit is sufficient to hold it up to 75 days before your cruise. Thank you. For guests in Suites or embarking on holiday or non-US sailings, see Disney's, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. Knowing them they will probably cancel your first deposit and re-apply it on the new booking. What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? I know the feeling. If you get a chance you can email me and I'll give you some info on what a GREAT PVP can help you with. Deposits are refundable unless otherwise indicated. After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date. For guests booked through a travel agent:Please contact your travel agentdirectly to see if your booking is subject to acancellation non-refundable component. I think "trap" is kind of a hard word. Sent from my SM-G935V using Forums mobile app. I went ahead and paid the full deposit of $250 per person so I have paid a total of $1000. From the final payment date to 56 days prior to sailing, the non-refundable component is the standard deposit amount. We will be cruising in 2022 with our daughter who is 2. A certain part of that is refundable by carnival in the form of a future credit (ES rate terms). From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise vacation package. I mean, that is the point of a refundable deposit, after all. Bookings were added Successfully. It is much easier if you already know what cruise you want to swap to. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. By proceeding, you agree to Cruise Critics. Currently, cruise lines are giving between 100% and 200% of the booking value as credit. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. * Suite categories do require a double deposit since there are a limited number of suites. Cunard. Reviews. Powered by Invision Community. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. that is a bigger issue, we don't want to this but we also don't want to cxl her yet just incase something changes in the next month or so. As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest's SeaPass account on a daily basis.. Pack and Go promotions have non-refundable fares. I do not believe upgrades will transfer with it so you may be on a lower deck than you were before if you booked during a good upgrade sale. saraandnick, September 13, 2017 in Carnival Cruise Lines. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, http://www.carnival.com/request-forms/reimbursement-form.aspx, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The expiration date will be listed on your certificate. I got an awesome rate because I booked 18 months in advance. When you cancel the cruise: Deposits under Carnival's Early Saver program are non-refundable. According to representatives from Crystal and Royal Caribbean whom Cruise Critic spoke with, the best way to switch an existing booking to one of these new sailings is for you or your travel advisor to call the cruise line directly -- though there may be fees to transfer an existing booking to one of the new itineraries. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? My cruise is not until March 2020 and I have until January 2020 to make any changes. Some of this information isn't all that easy to find! CC Help Jenn Accepted payment methods for bookings made directly with Carnival Cruise Line include: Most times when a change is required the cost is minimal $50/pp. We didn't care for our first PVP that Carnival assigned to us. These and Your Booking Confirmation are the Terms and Conditions under which You book Your cruise holiday and travel on any Carnival Cruise Line product We sell You. Since I always do a "change" and don't "cancel/rebook" anymore it has been a while since I have had the scenario of actually cancelling a cruise and rebooking, but I only remember having to pay the difference (the amount I had rolled over after the $50/pp loss was applied to my deposit). I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. Then email Costco Travel at: cruise.followup@costcotravel.com and include the following details in your email: Costco membership number. Here's the breakdown for open bookings . 1) You would go online and cancel the current booking and the FCC would be generated in Carnival's system. This booking number and last name combination could not be found. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. For passengers who are booked on cruises cancelled involuntarily by the line, switching over to a new voyage penalty-free is still a possibility -- but affected cruisers would first have to take either the refund or FCC, then rebook their desired sailing, according to Royal Caribbean. Our TA did it for us,but Carnival got their extea money right off the bat. News. A group must have the required deposit posted (initial or full) in order to avoid cancellation. Carnival Cruise Line Deposit amount & final payment deadlines for Carnival cruises * based on double occupancy; for solo travel, see here; non-refundable deposit at time of booking: Early Saver, Early Saver Last Call and Super Saver fares. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Deposit Required Single Occupancy. So unlike the "booked 2 in a room that sleeps 3 and they moved us" posts above, you can keep the same cabin if you want or move to a Double Occupancy Ocean Suite if there's an available one in a more desirable location for you. The rest of your deposit will be given as a future cruise credit. They may do it without worrying about the difference, it's worth a shot. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value It may take a day or 2 or 3 for the FCC to show up. teague38, October 25, 2017 in Carnival Cruise Lines. Do Not Sell Or Share My Personal Information. gemduncan, March 18, 2019 in Carnival Cruise Lines. If I have to change dates maybe I will recoup some of my loss too. You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: . Get expert advice, insider tips and more. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms: Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. we put down our deposit,but did have to pay $50 pp to change it. CC Help Jenn If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. Flood insurance has a 30 day period until coverage takes effect after binding coverage. The $129 vacation protection would also be applied towards a credit on a future cruise with Carnival. (The longer the sailing, generally the higher the price. In order to transfer the booking, please provide us with your booking pin number and we will be able to transfer it over for you. I will call them tonight when I get home. But if you point it out they may think wait maybe we can't do that LOL, thanks, nowhere near any cancellation penalties12/09:D, just saw that airfare to san juan isn't more than i had booked this summer for Orlando before we shifted gears to Alaskan cruise, if it holds thru Dec. figured why not?;). It's too late to buy insurance for "cancel for any reason"you must do that within a VERY short time(like less than 10 days or so) of your original booking..just like you can't add "flood insurance" as the river is rising!!! Third: if we can do the above online, how do we do it to make sure the deposit is applied to the new cruise? She also recommended that I remove the vacation protection for my husband only. I did not buy the insurance. They will let you know for sure when you change ships. Thank you. They'll also probably do the move without changing the booking number. * Final payment is due 120 days before holiday sailings. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian'scancellation fee schedule. What Happens If There Is a Cruise Price Drop After Booking? I called Carnival and got several different answers. Powered by Invision Community. I am assuming I would lose the OBC. After the COVID-19 outbreak, Carnival canceled its cruises. How Reassuring are New Cruise Cancellation Policies Really? Opens in a new window. Except as otherwise provided in Carnival's Refund Policy, the deposit under Early Saver is non-refundable. Yes, this is correct. Cancellations that occur after the final payment due date are subject to standard cancellation penalties. Charged items include: Cruise, Cruisetour, Cruise Plus Package, pre-purchased gift(s)/special services. Check your cruise here. So this means it will just be me and my 10 year old daughter. Future cruise credits are issued in the name of the original payee, regardless of whether they were ever booked in the cancelled reservation. I booked a 7 day Caribbean cruise on the Legend for March 2020. You can count on a cruise to relieve stress, but getting to the ship shouldnt cause you any more of it. Had booked a suite that sleeps 3, my PVP told me if one person cancelled than they might move me to a similar suite that only held 2. A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Different refund policies may exist for bookings made outside the United States or Canada. Started August 27, 2021, By She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. AND one more thing.The March 20 date cost more,so our price went up over all.But to me,my peace of mind was worth it. How to Use Your Future Cruise Credit Log in using your Mariner ID or email address Search for your Holland America cruise After choosing your cruise, select Cruise Credit in the cost summary to choose the credit you would like to use. But how easy is it for cruisers booked on existing voyages to move their booking over to one of these new cruises? You can check the status of your cruise on the canceled cruises page.. Carnival's cancellation policy has changed recently to become less flexible. Also, not sure if it matters but I booked early saver.
