They will hold your money until it gets to you. You have so many different sellers selling bootleg copies of movies and tv shows. Seller wrote me an apology saying she missed the order! Mercari itself is a legit e-commerce marketplace to buy and sell products. The seller did not send the original receipt as promised . So basically they're useless, powerless, to do anything about most situations. The possible price range available on Mercari is between $1 and $2,000. However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. Tip 1: Just jump in and try it! Also, what do you consider a proper reason? Short and to the point and understandable in laymans terms. In the U.S., it's illegal for a person to sell counterfeit merchandise. LUCKILY, I did not mark the item delivered only by pure chance. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. I have ordered twice now from this site and both times the buyer never shipped the item. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! expanded to provide better communication and context to our users. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. I have sold more then buy I have unsubscribed three times( documented). BEWARE BUYERS!!!! That computer could very easily be wrong but that doesnt matter. Note: Flammable or combustible liquids and any other items that require Im downsizing and thinking of online selling but didnt know much about it or this site. Knives, such as switchblades, hunting knives, pocket knives, butterfly Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. No I replied I want my item. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Self defense items, including military-grade items. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. No wonder eBay sellers hate people with PO BOX address. Not to mention, incorporating lots of keywords will get your items in front of more people. do not sell on Mercari. Mercari is passionate about sustainability. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. You need to understand that Mercari is just a marketplace where buyers and sellers meet. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. I agree. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login Mercari is generally safe but it is not completely risk-free. Cant get a hold of Mercari via phone nor chat. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. For more info take a look at Mercari packing guidelines. But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. I am starting to think its a site even worse than ebay! DO NOT EVER buy using this platform. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Thanks again Benjamin and everyone! Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Worse the money earned goes to gangsters and terrorists. Dont wait and get yourself into my situation. Violate the Terms of Service multiple times, Have questionable activity on their account, FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible), Counterfeit goods - items in violation of copyright (ex., fake designer clothing and accessories), Weapons or anything that can be a possible safety hazard, Items with inflated prices listed to profit from a tragedy (ex. I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. Hey Jessica, It depends! "epidemic"), Inflated prices where listings attempt to profit from tragedies and Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Its less important how the packaging looks, and more important how protected your item will be in transit. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. I had the same exact issue. ', Press J to jump to the feed. Why would they do that? I'm not sure if this "ban" will be lifted. What you can sell You can list almost anything that can ship. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. I then saw they relisted the same item with a 20% discount. Thank you! Your comment is confusing and unclear. And that is why for every single email they continue to send me, they are going to pay for.???? If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. and have been 100% satisfied with every purchase. I am completely committing too spearheading a class action suit. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. It is essential to note the item ID found in the message you received about the removed listing. Selling on Mercari Whether you're decluttering your home or looking to make some money, selling your stuff on Mercari is fast and easy. (I think they should improve this functionality of Mercari). Hi, Never had a problem with ebay! A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. DONT USE!!! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? In the long run that can ruin shoppers confidence in your listing. now returning it for no proper reason and they approved her request. Pretty much the same thing. At least one of them has been relisted at a higher price. How in the heck could they know if the purse I listed was a "fake" or not? The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Furthermore, Mercari has over 20 million monthly active users. Before you tap List you have to decide on the price you wish to sell the item for. If you've already registered, sign in. Only after you rate they release it. Then, if no return confirmation, releasing the funds to the seller. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Feel free to complete this process on your computer or phone, the steps are the same. After that, you have to ship your order within 3 business days from the purchase date and if you fail to do so then the buyer will be eligible to cancel the order. You wont be able to request a return or refund after that period. You can sell almost anything on Mercari! They wanted photos from every possible angle within 24 hrs! After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. Although not recommended, a lot of sellers leave the product description blank. Many complaints are for 1000s of dollars I paid $26 (w/shipping) for a puzzle of a Mustang car. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! Left three messages two emails. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! in violation or is otherwise inappropriate Mercari may, at its discretion, The better business bureau gave them terrible ratings, and so did many other trusted company review sites. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Mercari provides its users with an environment where they can trade safely and securely. your own option. permitted. I provided all the details to Mercari and they didnt further investigate the seller. Once a sale is made, Mercari holds the sellers payment and takes. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. I WOULD NEVER RECOMMEND USING THIS SITE. Not delivered, so opened tracking , which said delivered to NY. imho. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. Should it ne bad Enoch to warrant a refund. You claim the buyer lied to me about receiving the item.. otherwise facilitate the unlicensed use of copyright materials (such as Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". The button fell off as well . Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. Very annoying and frustrating and ultimately as big waste of time. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. Their shipping is HORRIBLE. Therefore, make sure that your listing details are completely accurate to avoid such incidents. There is a 10% selling fee for each item on Mercari. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! EXACTLY. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. After selling on the platform well over a year, here are my best tips for selling on Mercari. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Also the compliance team are the only group that have any authority. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! Mercari itself is definitely a trustworthy e-commerce marketplace. Helping people live life on their terms by demystifying entrepreneurship and money. I recently was given a bad rating because fedex was running behind like I control their business. 2. There is no buyer protection on this site. How could they have known it was/is a "knock off"???? shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety Save yourself some real money and buy on eBay. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. or selling lottery tickets and pull tabs. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. Here are 6 surprising things that people commonly have in their homes that you can totally sell on Mercari. They get rated as buyers to. This could include: "Imitation Apple earpods" If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. This being the case, if the company noticed unusual activity on your account, it would suspend you. They want to absolve themselves of liability and are just harvesting more info. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. Hashtags are optional, and give you more opportunities to appear for searches. I purchased 2 working computers, got one, it was dead. An Uber driver will pick up and drop off your item to the buyer. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. vitamins, diet products, muscle enhancers, home remedies and homemade After logging in you can close it and return to this page. Start with a wide shot, and then get closer to show your potential buyer the details of the item. Illegal to sell. Happened to me too. I got replica shirt with adidas golf. The seller failed to disclose damages to this item. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. Today Im going to show you exactly how to sell on Mercari, without skipping a step. You can view ourwebsiteor have a chat with us throughMessenger. They would have refunded it. We would like to show you a description here but the site won't allow us. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I guess I am done with this site. That's what it is. This is the WORST customer service I have ever seen. When I got them I immediately noticed they were not mens boots but womens boots. Think again. No, Mercari does not sell fake products. Then Mercari suspends them, even if the items were real. Sellers get scammed constantly. I went through paypal to get my money back. All products and company names are trademarks or registered trademarks of their respective holders. Procedure (Act no. I have, in the last week, attempted to purchase three different listings. Well, congratulations to you for making it this far! On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. I just want to protect people like that. My son does not have his item or the payment for it. I dont even know how to find the seller on mercari anymore. Mercari is still asking for more pictures. Can you sell fake stuff on Mercari? Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. Mercari provides labels for the shipping chosen by the buyer when your item sells. This means the seller did their part. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. I think its a pretty reasonable fee considering you have instant access to millions of shoppers along with other seller benefits. So yes they do take the money before you rate the seller. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Digital items - any items where the order is fulfilled electronically or Looking to make some extra money in the new year? I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. They see what is being messaged between buyer and seller. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. I can not do an offer nor accept one now. After this last step, youre ready to list it! The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. My experience with Mercari as a seller, NO GOOD! If you got new fitness equipment recently and now your old set of dumbbells is collecting dust, you can sell them on Mercari Local and skip the shipping. Did not see the email right away. I think Im done with this site. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. My direct deposits are on hold until 8/10/2018. I live in ID and that was the address on the order. The bad thing is this seller had over 50 completed transactions with fairly good feedback. I have the know how and they owe me $69 I am no victim and never will be. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. It's not only eBay policy you are violating, but federal copyright law. I am filing small claims in my state of Wisconsin. Regarding buying on MercariI have purchased a number of items (maybe 12?) The most important part of this section is the listing title, because its what buyers initially see. can you sell replicas on mercarichaska community center day pass. Now that you know their marketplace guidelines, lets get to know their policies. Like most platforms, Mercari will suggest a selling price for you based on their sales history for your product. Heavy, bulky items. yep, they had potential, but its just a scam site. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. The first approach is to sell off any clutter you may find in your home . Prohibited Mercari Items - Items that will get you banned from Mercari. Mercari is a popular e-commerce platform in Japan in recent years. I understand that the resolution or answer given does not favor your end for now. I would not recommend it to anyone. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. They just want money from sells, they make too much to stop it. violence, racism or discrimination aren't allowed (determined at our So if you haven't read the Terms of Service, it's not uncommon for a seller to disobey the guidelines. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? Mercari Local - sell your item locally. Sorry, this post was deleted by the person who originally posted it. I'm happier with cutting my ties with the company and never having to deal with them again. First one arrived and would not power up. I would say that 50 percent maybe more of the jordans on mercari are fakes. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. People are going to prison, but I had to do most of the work myself. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Check out seller item for sale When you get a sale, the company will email you a printable shipping label. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Good Luck to you. I am a bot, and this action was performed automatically. I also shop on eBay pretty often I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. That I earned . They refused despite just receiving my order. i know some of their support are annoying as hell but you might get a better customer support. I was swindled and scammed. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller.
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