If your issuing bank agrees with your claim, they will contact the merchant's bank to notify them of the disputed charge. I am writing another complaint about actually calling into the office and resolving a bill over the phone. The next day I called NTTA and asked if the toll tag covered tolls in Oklahoma and Kansas and was told that it did. To know tolls between any locations across Texas toll roads, bridges or other toll facilities, use Texas Toll Calculator. Start your day off right, with a Dayspring Coffee I never received a first late notice and NTTA did not charge my ZIPCASH account for that toll. NTTA tolltag are a bunch of Aholes so I hope to change. Sign it in a few clicks. Careers -@email We would like to have any negative information removed from all credit reporting bureaus. I paid the $29.10 but the question is, do I get my relief by "badmouthing" Dallas for the rest of my life or pay a reasonable fee? We research all concerns you bring to our attention. Im willing to set up a payment plan for the amount reported to the county on the scofflaw block so I can renew my cars registration, but not a single cent more. %PDF-1.5 % Choose a day and time that best fits your schedule, and provide your contact information. If found guilty, the registered owner of the vehicle can face fines of up to $250 per unpaid toll in addition to court administrative fees. It's starting to feel less like a misunderstanding on my part and more like a scam. Charles Evans says he received a bill for $518 for about $18 in tolls. The Experian Dispute Center is your source for correcting credit report information that you consider incomplete or inaccurate. Enter information about the transaction as prompted. https://www.fhwa.dot.gov/policyinformation/tollpage/t1part3.cfm, https://www.txtag.org/en/about/faq_bills.shtml, https://www.thetollroads.com/ontheroads/commonquestions/toll-violations.php, http://www.wsdot.wa.gov/GoodToGo/faq_NOCPViolations.htm, http://www.peachpass.com/toll-violations/. Type text, add images, blackout confidential details, add comments, highlights and more. How did they get food poisoning in bridesmaids? Under the National Consumer Assistance Plan, toll authorities will not report unpaid toll accounts on credit reports. A North Texas woman says she's being falsely charged for driving on toll roads she's never driven on. Share your photos and videos with others to prove the truth of your words. You also answered the main question when you said you have never been in trouble before and have no idea what to do. Fact #1 - I have lived in Louisiana for over 6 years. A TollTag customer will receive an invoice for tolls at the higher ZipCash rate if: Save my name, email, and website in this browser for the next time I comment. I want my credit report clear, and this company held responsible for scamming people. the Texas Department of Transportation (TxDOT) I asked why would they do that? This will put people out of business. Check the website for the toll road for their contact details. wikiHow is where trusted research and expert knowledge come together. Stephanie said she would fix the error, but then hung up on me. 108 0 obj <>stream Peel off the adhesive backing and place the tag. I keep getting bills for some toll charge from ntta with my name and a vehicle that doesn't even look like mine .My vehicle was never within 500 miles of Texas .This has gotta be a scam but I when I call in they say I have to . I called June 24 and provided both the regular toll tag account information and the Zip Cash bill information. I made the trip to Texas from Kansas and back over Labor Day 2022. X NBC 5 Responds is committed to researching your concerns and recovering your money. No eat for me. Sounds simple but you know it is not that easy. The vehicle 2006 Kia Sportage was transferred in July 2022. Maybe try the online option if you haven't already? This company called me and claims I drove through a Toll over 30 months ago and is charging me $49 for a $2 toll they say I skipped. Desired outcome: For example, if you receive a notice of violation from the Illinois Tollways, you can download an affidavit of non-liability form from the tollway's website, which you can fill out and submit. I have contacted NTTA monthly since May 2022 about the issue, and each time they acknowledge the mistake and credit the account that was created for me. 1 villain in the life of The Watchdog was the North Texas Tollway Authority. NTTA has been sending me zipcash invoices for tolls that are accrued in Dallas. Although violations typically are mailed to the address on file with the DMV at the time the violation occurs, if you recently sold the car, the DMV information may not have been updated yet. Keep in mind that I have called NTTA customer service multiple times since the beginning of this year and not once was it mentioned that I had an unpaid balance from 2015. Hold the edges of the tag with 1 hand, then peel off the backing with your free hand. The problem with this is that my truck is located in Houston and has never been to Dallas. endstream endobj 49 0 obj <>/Metadata 2 0 R/Pages 46 0 R/StructTreeRoot 6 0 R/Type/Catalog>> endobj 50 0 obj <>/MediaBox[0 0 612 792]/Parent 46 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 51 0 obj <>stream If the license tag image is so blurred that the numbers and letters are illegible, you would select "missing image" to dispute your toll violation. Is the not highway robbery. Call us at 844-5RESPND (844-573-7763) or fill out our customer complaint form. I called NTTA and explained the vehicle was sold prior to these tolls. RT @HCTRA: Today's the day! They probably do this because they are charged by their merchant processor per transaction. You can dispute a charge on a Discover card online or by calling Discover customer service at 1 (800) 347-2683. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! To ensure equitable payment from all toll road users, the NTTA offers the lump sum payment option or an extended payment plan outlined below. I want information on how to check for outrageous toll charges in advance of a trip. They are scammers & they only toll authorities I ever have a problem with please be aware dfw ntta is scammers & I will get a lawyer if needed. 6. Issues reported will be taken seriously, and all reports will be examined and investigated. I also put 60 dollars on my account to have for future trips. Remember! Remove the late charges, deduct the $2.94 from my ZIPCASH account. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. Charge a decent rate. and our I also have a valid toll tag and a ZIPCASH account with money in it. It was fixed within a couple of days of submitting the dispute. Go to the Dispute Center for details on the dispute process. North Texas Tollway Authority [NTTA] - Removed my vehicle with out my request, Billed tolls for a vehicle I sold (Dispute# 7738900). Legal Action. I research the plate on my own and find out it's a 2010 Ford F150. Mar 01 2023. During the time of creation, some tolls did not get attached and i had to call in to get them taken care of. , requires you to send a notarized copy of Affidavit of Non Liability to the Enforcement Branch. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I have a picture as proof, Desired outcome: Saturday/Sunday: Closed, 39025 LBJ Service Road (Northwest corner of I-20 and I-35E, located inside the Department of Public Safety office), Dallas, TX 75232, Monday - Friday: 8 a.m. - 6 p.m. Fact #3 - I was not in the Dallas area in the month of July. Project Communications -@email I disputed a toll charge in writing, they responded and the very day they sent the letter I paid the toll in the form of a check because I couldn't access it on line due to temporary tag on the car. 75093, : The Harris County Toll Road Authority (HCTRA), can be contacted on their customer care service for toll disputes on their toll facilities or for, : The Central Texas Regional Mobility Authority (CTRMA), requires you to fill up their Toll Violation Defense Form, Disputing toll of toll pass network in Texas, Texas Department of Transportation can be approached with their online inquiry form. This article is intended to help those that are dealing the NTTA violations and/or citations. Plano, TX. Regarding Labor Day 2022 trip. Cancel the bill that I received. On 1-12 the toll was $40 for the same route. I've heard of highway robbery but not from a "legal" entity. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. As stated earlier the legislature has given the NTTA a lot of power when it comes to collection methods for unpaid tolls. Staring in Irving the toll is $6.85, then $21.00 from industrial to 820, then $10 from 183 to 35 in fort. Our NTTA ticket attorneys then work toward a resolution of the failure to pay tollway ticket as well as a fair and reasonable restitution agreement to the NTTA. After living here from almost three years, I've started to figured out that the NTTA (North Texas Toll Authority) is pretty unethical in their billing practices. Dallas Location (NEW LOCATION) 39025 LBJ Service Road (Northwest corner of I-20 and I-35E) Meanwhile, I BET MY LIFE they have already researched and sent NOTICE OF NONPAYMENT to the fees associated with this vehicle. The supervisor assured me I was paying for both the Zip Cash and Tolltag. Many individuals choose to pay toll fees via cashless tolling, using a TollTag that is registered to a specific vehicle. For example, the San Joaquin Hills Transportation Corridor Agency allows you to seek administrative review if you are not satisfied with the initial investigation of your violation. Assessment/Examination of Your Concern The savings for that bill would have been $4.84. We strive to be a friendly and welcoming community to all of our users whether they are longtime residents of DFW, newcomers, curious redditors, or just visiting. The correct way to get the fees waived. Our goal is to get you answers and, if possible, solutions and a resolution. For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says "Dispute This Charge" - or something similar. For both names listed on the original bills. Doesn't make it less of a scam but might give some insight as to why. To know tolls between any locations across, Texas toll roads, bridges or other toll facilities, Disputing toll of tolling agency in Texas, : The North Texas Tollway Authority (NTTA) has an Ombudsman, program to deal with toll disputes on their toll facilities or for, Address: 5900 West Plano Parkway, Plano, TX. For example, the San Joaquin Hills Transportation Corridor Agency requires your request for an administrative hearing be accompanied by a deposit of either $250 or the amount of the toll evasion penalties assessed, whichever is less. Desired outcome: Media Relations -@email No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. So you do not want to ignore the citation for failure to pay tollway. The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. NTTA will accept any of the documents above, however, we cannot accept a handwritten bill of sale or another type documentation of sale, even if it's notarized. Yg$e@iQ*L j7$)f`d?H(6L? I'm very frustrated and confused about why NTTA is bullying and harrasing me for charges that are not mine. NTTA pledges to provide outstanding customer service. Once you've had a chance to read through the information there, click "Start a new dispute" to view your credit report and select an entry to dispute. By using our site, you agree to our. Now because NTTA took my car off my account of their own accord I am being charged by Kansas a total of $46. A written Notice of Dispute is required to be sent within 30 days of initial notification. Juneteenth - June 17 & 19 And knowing a bit more about how credit cards work can help you see where your charges are coming from and possibly even help you identify mistakes you can dispute. Labor Day - September 2 & 4 We sold this vehicle to the to the customer listed on the bill. Issue Details : I requested a hearing regarding a habitual violator letter from NTTA dated 07/07/22 and on 08/04/22 submitted my request for the hearing before The Justice of Peace that was receive by NTTA on 08/06/22. Your notice should include an address or other methods to register your dispute with the proper authority. Keep copies of your dispute letter and enclosures. The criminal offense is only a class c misdemeanor. We can't rely on gas taxes forever, but there's no simple, obvious way to integrate electric vehicles and other alternative-fuel vehicles into the funding structure. how to dispute ntta charges fort bragg donsa 2022. rogan o'handley education Navigation. On that note, here are a few invalid reasons to dispute a charge: You don't recognize the merchant's billing descriptor. That photo is transmitted to the state Department of Motor Vehicles, which provides the name and address of the registered owner of the car. By phone: 469-801-3662 By email: @email In writing: NTTA Ombudsman | 5900 West Plano Parkway | Plano, TX 75093.
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