Will I be able to use my existing handset when I move to Straight Talk? Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. WebHow to Contact Straight Talk Customer Service Using DoNotPay! So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. My existing internet was down with no ETA and 3-days to even get a reply. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. You can contact us at 1-877-430-CELL (2355) to change it. Meanwhile, she said their is nothing wrong with my phone. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Note that it can take up to two business days for Straight Talk to process your request. I had a fraudulent charge on my credit card account from Match.com. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Now Im sitting here on hold again for over 20 min now. To use this option, simply visit the Straight Talk official website. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Who is ED Magedson - Founder, Ripoff Report. Calling customer support is useless. So if thats what you want, feel free to explore it. I am a prospective customer of Straight Talk. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I gave him my code as I have done in the past. Calling Straight Talk back may result in you getting a representative who is able to help you. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. But I stayed on there three hours trying to get a phone for my husband. You have exceeded the amount of items allowed in your cart. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. It's the most convenient way to manage your service. They asked if they could call me on a different number to troubleshoot. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Why Can't I Talk To A Real Person. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Consumers want to see how a business took care of business. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Unfortunately, they've lost our business going forward. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Some phones on specific plans have hotspot capabilities. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. HOURS OF OPERATION 7 days a week, 365 days a year. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. ^FT So we created a free concierge service you can call at the phone number below. This special promotion only allows one additional line to be added at a time. I even asked them if I would get resistance from the store and they insured me it would be fine. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Forget about data limits! This company is a total scam. | strict standards for business conduct. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Concluding that she was psychotic, I asked to speak to a supervisor. It offers four different service plans with different data and storage options. A link has directed you to this review. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. How Do I Register My New Straight Talk Phone? Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Your new Straight Talk will be ready to complete activation when your old phone stops working. A couple hours later my phone lost service. I want to keep the phone just someone lying to me like that is crazy. Their website claimed my transaction didn't go through even though my credit card was charged. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. My other carrier released my number which left me with no phone for 36 hours. Please click on www.straighttalk.com/Coverage to view our Service Area Map. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. They are a SCAM!! then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. After setting the sync settings, emails will begin displaying on your phone. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Lets get it Straight. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Transferred my friends number and now both phones are not working! But they were so QUICK to take the money out of my account. Wondering if a report is missing? Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. I let him know this in no uncertain terms. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. We value your privacy. Your phone should be active within minutes; however the activation process may take up to one hour. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. WebContact Us Now. Unacceptable. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. WebChat with one of our agents live. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Finally switching. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. They say they'll call you back. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Do not work with this company it's a scam. See 911 for details. Simply let him/her know that youd like to cancel your Straight Talk service. There are no credit checks, and you pick the plan and activate your account. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Yes, as long as Straight Talk provides service in that zip code. Refill with your credit card right from your device. Its location on this page may change next time you visit. You now have a spot reserved for Straight Talk Home Internet Service! It goes against our guidelines to offer incentives for reviews. They are crooks and will not help! The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. This is one of the worst experiences I've ever had with any company. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. Is it possible to keep my Straight Talk phone number after canceling? I ordered a Samsung Galaxy S10 from their website. There is nothing like a good deal. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I bought a sim and plan from them at Walmart for $35. Privacy Policy. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. WebStraight Talk offers a variety of plans depending on your needs. Listen: OBR Straight Talk Episode 8, We Suck Again! Apparently I am not the only one with issues. There wasn't one person that I spoke with that even cared. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Use the charger that came with your phone to avoid battery damage. I guess you get what you pay for with the cheap service!!! While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Please save your time and don't do this service. Message and data rates may apply. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] I can not find a way to contact them if I am not a customer. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Check your balance, refill or manage plans and phones with our. The 2nd person wanted me to scratch off the pin on the data card. I called customer service multiple times only to have the call dropped each time. Smart Pay items cannot be combined with other purchases. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Click below for our Contact Information and hours of operation! After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Refill with your credit card right from your device. Tell us what your question is about so we can direct you to the best team to help you. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. They all told me no problem they can get it working. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". I do not know if they changed their website or not. I have been without service since 1/02/23. Straight Talk also sells cell phones in their physical stores and also on their website. Other terms and conditions apply. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Click below for our Contact Information and hours of operation! Yesterday one of our phones just stopped working (wouldn't turn on). Listings for companies similar to Straight Talk: Customer service is awful. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Reward Points have no cash value and cannot be transferred to another customer. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. 4G LTE or 5G-capable device required. Rates are subject to change without prior notice. WebSearch Newegg.com for iphone 6s plus straight talk. T-Mobile: Call 1-877-453-1304. Check your balance, refill or manage plans and phones with our 611611 text feature. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Here you will find answers to our most frequently asked questions! How do I know I can trust these reviews about Straight Talk Wireless? Consumers love to do business with someone that can admit mistakes and state how they made improvements. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps.
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