The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. No such website! As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. For example, you could sell your timeshare privately on a resale website. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Another thing to keep in mind is that anything that sounds too good to be true probably is. I said "I said mail, not phone, not fax, and not email". My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." It's a lie. The company I also know as The Sunset Group . Im Michelle. They tell you lies to make you buy their packages. How to Get Rid of Garza Blanca Timeshare ? We couldn't use the 2 weeks concurrently (travel w/family). Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Unfortunately, almost every timeshare exit company promises to do the same thing. Has anyone been affected by them via a lawsuit or credit ding? The first thing you need to watch out for is the timeshare sales pitch. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! If there is an Action Lawsuit going on some one please contact me thank you. How to Get Rid of a Timeshare in Florida? Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. 1. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. What are the process you did? That proved to me they were lying about the value of the "product". I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Greetings from Earl in Fredericton 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions How to get rid of Avalon Vacation Club Timeshare? Some people have been successful using this method. My fianc and I looked at each other the entire time wondering why in the world we were doing this. Necessary cookies are absolutely essential for the website to function properly. My husband and I were scammed also. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. The above comments confirmed my suspicion of a potential scam. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. We kept telling them that we had some place to go and were late and we needed to leave. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. The company takes great pride in taking care of all your needs before, during, and after your stay. I wanted a cancellation and return of my money. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. Sunset World Resorts & Vacation Experiences - Scam and fraud! Sunset Lounge lawsuit heads to court while venue continues to sit empty. We were sucked in by their promise to get us a balcony for an inside cabin rate. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. A fast Google search will load several past timeshare exit scams that you educate yourself on. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). Please help! We should all boycott that country. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. We liked going out & trying different restaurants. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. 3. i wonder is there is a law firm willing to undertake one? 4. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. The tour was nice, then came the HIGH pressure sales pitch. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. If there is somesort of class action please count me in. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. How To Cancel a Vacation Village Timeshare? Please contact me at zillayh@gmail.com. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. Hello I was scammed too. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). It does not guarantee you any actual access to a room for any amount of time. But opting out of some of these cookies may have an effect on your browsing experience. How to Get Out of a Sheraton Vistana Timeshare? But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. It all started the moment we stepped off of the airplane in Cancun, Mexico. My wife and I had a bad experience with them also. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. In short, the rule requires the . But the highest success rate weve seen is when owners hire a reputable timeshare exit company. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know.