MS has got to fix this. Head over to Accounts, then Email & accounts. "That Microsoft account doesn't exist. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. If its you, go back and sign in. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. It was not necessary and just interfered with her sign-in under her work account. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. Thanks for contributing an answer to Super User! If you forgot your Microsoft account password, follow these steps. From there, click on "Users.". From there, check to see if your device is enabled. Enter a different account or get a new one. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. 4. To resolve this, log in using the details of the new account. Making statements based on opinion; back them up with references or personal experience. The app needs permissions to use SharePoint,office 365 and outlook.com. He has work experience as a Database and Microsoft.NET Developer. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. If you forgot your Microsoft account password, follow these steps. Replied on March 4, 2023. It only takes a minute to sign up. You can, however, create a new account with the same name. Check out the latest Community Blog from the community! {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Connect and share knowledge within a single location that is structured and easy to search. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Send a test E-mail to the supposed user ID. Please see the attached. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Click on More options, illustrated by three dots. You will have to use the original account id. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Facts & prices for the new Microsoft Office. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Well, cached data stores all previous elements of data preventing access again. You may be mistyping the email address. I'm just trying to play some minecraft. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? The email or username you entered does not exist. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. If you arent an admin, see How do I find my Microsoft 365 admin? Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? Enter a different account or get a new one Business Tech Planet is compensated for referring traffic and business to these companies. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. A Office 365 account is used for activating Office, not to logon to Windows. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. I believe I've got the bottom of it. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. I am baffled by this. That Microsoft account doesn't exist. From there, click on the control and customize option. These are different to MSAs. Clear browser cached data on Microsoft Edge. In-depth step by step guide [with screenshots] Check device enrolment. More info about Internet Explorer and Microsoft Edge. Fill out all required fields. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Hi so i restarted my HP laptop and i'm setting it up. Then click on "Enable.". Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. I know the account is valid because it is the same one I am using in this forum. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. After that, click on "Devices.". hi@Tshaw are you using Outlook or Outlook Office 365 action? When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. If not, select the checkbox next to the device. Key Takeaways All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. It is possible sometimes that, the account name was misspelled. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. If you are having troubles fixing an error, your system may be partially broken. There is nothing that tells me what types of things I can enter. We are happy to help you! This is absolutely maddening. This is after creating the O365 email account for the user without issue. We'll ask where you'd like to get your verification code and select Next. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. You can unsubscribe at any time, of course. You only need to follow the steps carefully, and you should be able to sign in to your account again. FIRST: carefully check that the email address is exactly correct. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Is it correct to use "the" before "materials used in making buildings are"? Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. How To Choose Knowledge Management Software For Windows. It definitely is an Office 365 account that was being used to log in in the previous computer. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. It says my account does not exist. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Ensure that your Username and ID actually exist. 6. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Copyright Windows Report 2023. , It looks like theres already an account with. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Minimising the environmental effects of my dyson brain. I'm sure if I had created a local account it wouldn't have been an issue. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Microsoft Office upcoming support end datechecklist. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. SelectReset password below.Reset password. You can connect with Saajid on Linkedin. Attempt logging in with the primary Microsoft ID. Now hover over History and click on History.. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. How can a Microsoft account login (email address) both exist and not exist at the same time? If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Microsoft Outlook allows you to create an alias for your email account. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. Time-saving software and hardware expertise that helps 200M users yearly. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. I then tried my email and the system worked. Click Settings and more, illustrated by three dots. I then signed OUT my personal account and it signed me in with my work account. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. From there, check to see if your device is enabled. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Enter the email address, phone number, or Skype name you use to sign in then select Next. rev2023.3.3.43278. This is an easy fix that I could not find on the Microsoft support fo. Explore subscription benefits, browse training courses, learn how to secure your device, and more. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. In this guide, we will show you the possible causes and potential solutions to this issue. MS has got to fix this. If you are prompted for a product key, see Where to enter your Office product key. So, you might need to create a new Microsoft account. Slot in the Microsoft user ID that needs to be recovered. @LukePuplett: by triggering a re-install of Window. Check if closed. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Go to Microsoft Certification Dashboard. It keeps happening. While it may look as if the account is incorrect, but there can be other reasons. Enter a different account orget a new one. I know the account is valid because it is the same one I am using in this forum. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. 3. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Enter a different account or get a new one. Check products or services. This thing does so much stuff that it can't do anything. Usually this error appears because of a simple typo.
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