View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Customer Care Representative Human Resources. You're able to quickly input and retrieve data while working with the customer on the telephone. View Job description, benefits and responsibilities. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This may include assisting the caller in navigating the system as well. These teams are a critical component of Alights health care,retirement and HR-delivery services. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. We strive for Excellence Every Day by collaborating with our clients and colleagues. A Customer Service Representative also handles concerns, complaints, or other issues. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. 2023 As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Alight - 3.1 San Juan, PR. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Reimagining how people and organizations thrive. * Make independent complex decisions within the scope of your authority Customer Care Representative Human Resources. Visit investor site Looking for an Alight office? Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! View Job description, benefits and responsibilities. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). * Able to work independently and to adapt to a rapidly changing environment A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Only applicants from locations above will be considered. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. This may include additional research and ongoing casework. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. This position supports Alight s benefits administration and HR BPO platform businesses. Our Promise Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. We reward continuous improvement and encourage you to own your own development. Mid Level Join our team. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Want to receive job alerts for similar jobs? See office directory Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Find out if you meet the requirements! We strive for Excellence Every Day by collaborating with our clients and colleagues. Ten paid holidays per calendar year (8 fixed and 2 floating). View this and more full-time & part-time jobs in Miami, FL on Snagajob. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Responding promptly to customer inquiries. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Our story starts with a simple universal truth: Every business is a people business. Accurately documenting all conversations and actions taken on each interaction. We learn from one another, champion progress and challenge the status quo. Get hired today! Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Find out if you meet the requirements! Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Help us reimagine how people and organizations thrive! Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. Alight is committed to the continued development of our colleagues. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Disabled Person, Inc. Quick Apply. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Know Your Worth. Get hired today! I was responsible for keeping up to date with daily schedules and routines and managed all of . Be prepared to answer why you are interested in this particular job opening. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Get the latest news and information. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Find out if you meet the requirements! Our people are our greatest assets at Alight Solutions because People Matter! Cons Stay updated on our new opportunitiesJoin our. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Full Job Description. * Excellent communication & collaboration skills with strong ability to empathize with customers Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. We are brave in spirit, act decisively, learn quickly and get it done. 26 Alight Customer Care Representative jobs available on Indeed.com. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. to demonstrate your interest in the role. Learn more at . Location Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) This is a 6 months project and we offer Full Time Shifts (Rotating). Alight is committed to the continued development of our colleagues. DISCLAIMER: At Alight, we connect passion with purpose. Reporting Relationships Visit the company website to obtain information on the company and review the job description prior to your interview. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. You can deactivate or delete job alerts by clicking the button below. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.
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