. Safelink is the oldest and the largest company providing best free government smartphones for years. 3 consecutive months' worth of your most current pay stubs. (Click to call functionality on mobile.) Your Email Address *. An eligible household is limited to one monthly service discount. Pick your new T-Mobile plan and phone, either online or in store. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. conference, chat lines, and premium numbers) are not supported and may be blocked. All . conference, chat lines, and premium numbers) are not supported and may be blocked. Method 1: Check your enTouch Wireless application status online The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. It will go through a complete power cycle. Read More Award-winning support is just a tap away. Your pin can be found on your Astound bill or you can click "please click here" and have a temporary access token emailed to you. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. International calling does NOT include text messaging, picture messaging, or video messaging. Our terms and conditions will apply. Review updated: Jan 13, 2023. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Promotional offers may be modified or withdrawn at any time. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Customer's Full Name *. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. All prepaid minutes and payments are generally credited instantly to a Verizon account. You can apply your ACP discount to any available enTouch Wireless service plan. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. 3 consecutive months' worth of your most current pay stubs. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. Existing customers can also opt-in by replying to an opt-in SMS. Copy of last year's State or Federal income tax return. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Click here to enroll today to see if you qualify! The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Ticket Type *. For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. Build numbers are: B06. Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! Only eligible consumers may enroll. Login to MyAccount using your email address and password. No. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. OFFERS MAY VARY BY STATE and service may not be available in all areas. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Click here to enroll today to see if you qualify! Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. conference, chat lines, and premium numbers) are not supported and may be blocked. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. Only eligible consumers may enroll. Copy of last year's State or Federal income tax return. EnTouch Wireless free government cell phone providers. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. If the FCC announces the end of the ACP, we end our ACP service offers, or we determine your household is no longer eligible, we will notify you and you will remain on or revert to the standard FREE Lifeline plan where available and if you are eligible. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). KEEP THIS INFORMATION HANDY. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Promotional offers may be modified or withdrawn at any time. Veterans Administration benefits statement. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. Veterans Administration benefits statement. Divorce decree or child support document. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. The Lifeline benefit . Offerings vary by state. www.EnTouch.net 281.225.1000. Not only did he succeed professionally, Bovay also gave . . If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. It also helps you to easily solve common issues without needing to call customer service. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Bovay Jr., a distinguished Houston businessman at the time. Unemployment/Workers' Compensation benefits statement. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Please see the full Terms of Service for additional information. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. The ACP monthly service and device discounts cannot be transferred to another household or individual. After 30 days of non-usage you will be de-enrolled in the program. Our standard terms and conditions will apply. 2. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Melanie Pinola As a service. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Here's Verizon's SIM unlock policy. Enrolling with enTouch Lifeline cell service is easy! Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Please allow up to 1 business day for the ticket to be resolved. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation PIN: Go to your online account. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. TruConnect's free wireless plans just got better with Amazon Prime. Rasta Jeff of St. Clair, US. Mar 24, 2021 1:00 am EDT. Give Us A Call! M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Videos stream at DVD quality (480p). Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Username Password Log In Forgot your username or password? If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! You can also enroll by mail with a paper application. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Copyright 2023 enTouch Wireless All Rights Reserved. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Social Security benefits statement. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. Limited Time Offer. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Do not enter any dashes or hyphens. Unemployment/Workers' Compensation benefits statement. Need Assistance? All you need to do is ask we make it easy! The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Check your phone number's eligibility at T-Mobile's transfer portal. Notice letter of participation in a qualifying state, federal or Tribal Program. Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. BROADBAND DATA. EnTouch Wireless Get a free smartphone from EnTouch Wireless. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Every Q Link Wireless account has an account number. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Questions? By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. 3 consecutive months' worth of your most current pay stubs. Veterans Administration benefits statement. Please refer to enTouch Wireless Terms of Service for more information. Taxes and fees included with service plan pricing. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. An eligible household is limited to one monthly service discount and a single one-time device discount. *All forms of ID must be valid and used before expiration date. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. International calling is enabled for direct communications between 2 people; certain numbers (e.g. ACP is a federal government program operated by the FCC. Step 4: You will be prompted to enter your pin. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Only qualified consumers with documentation proving eligibility may enroll. International calling does NOT include text messaging, picture messaging, or video messaging. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Copy of last year's State or Federal income tax return. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Click here to view the Paper Application options. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Updating your ZTE Software For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. Click here to Enroll Today! If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. You must opt-in and choose an eligible ACP service plan. Lifeline is a government benefit that provides free cell phone service for eligible customers.
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