How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. Create an account to follow your favorite communities and start taking part in conversations. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Films in 3-D may not be available at all locations. Get help. Find out how we combat fake reviews. Where can I find the Regal Crown Club FAQ's? What is Your Rated R Policy? I used Fandango to purchase tix for the new Star Wars movie. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. The page that is presented will provide you with pricing information, as well as student and military discount availability. If you prefer calling, you can request a refund on the phone. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Need a receipt? I called them right away and they said they'd give me a credit. Can I get some help here printing these tickets? Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. How Long Before Fandango Customer Service Answers? Please call theatre for any local restrictions. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Paragon Theaters is proud to be a partner of Fandango. What Phone Number Do I Use to Request a Fandango Refund? Companies can ask for reviews via automatic invitations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Sign up for our e-showtimes by clicking on the email icon on our website home page. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. Some types of passes cannot be used for newly released films. Please email your request to questions@paragontheaters.com. 2018-02-10. false. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. Applications reviewed and accepted throughout the school year. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. I tried to immediately request an exchange or refund but customer service would not answer chat and the posted movie time was 5:00 and it was 5:03. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Always look for the "No Passes" or "Special Engagement" description next to the film title. Store or bakery-purchased cakes are allowed only with a pre-planned event. Recliners Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. The theatre employee can access your order by phone number, ticket ID or confirmation number. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. Do You Offer Parties & Private Events? If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. I said, you're a multi-million doolar company, give me the 3 passes you owe me. It usually takes about 72 hours for the Customer Support team to respond to your query. Very poor business model! Fandango does not offer partial refunds either. I was on website and looked at tickets for a movie. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. The number you need to dial is the number of the theater you bought tickets for. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. DO NOT USE THEM for movie tickets. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Refund requests are not accepted after showtime. 0 stars if possible. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. It cant be retrieved or turned into any kind of credit. Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. For more information on this policy, please visit www.mpaa.org. I can guarantee you. Kiosk ticket sales are an important service for our guests. We use Orville Redenbacher popcorn kernels from ConAgra. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. When there's a problem, there's absolutely no support. You can receive refunds for tickets up to 60 minutes before the showtime. Amazingly the purchased showed up. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. As long as you complete your request and submit it before the show starts, you are eligible for a refund. Online orders placed by Noon EST will be shipped within two business days. are permitted to be used within any Regal Entertainment Group facility. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. In case you need a refund for changed showing dates or canceled shows but are unsure how to do it yourself or don't want to bother arguing with Fandagos Customer Support DoNotPay can help you out. I'd rather sit at home and watch a movie on tv. You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. What are the Ages for Children / Senior Pricing? Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. If you wish to exchange your ticket, you get the VIP+ points accordingly. Since I did not cancel my tickets before the movie the refused to refund tickets. Parents give the movies their ratings-men and women just like you. I would suggest you avoid this company. Especially if it has anything to do with Fandango. You can check your gift card balance. Locations with student pricing available are listed on this page. This along with their surcharge makes them not worth the hassle. Visit your local theatre the find out details on matinee hours. Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. Guests must be of 17 years of age to purchase a ticket. Still no response from Fandango. Their response was that the promotion had ended, nothing they can do. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. PG - Parental Guidance Suggested -- Some material may not be suitable for children. DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). Purchase Receipt / Order Confirmation Number Your online ticket orders can be viewed in your My Account. You can do this from your web browser. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. Do not use them.Mike. Open it in your web browserand start exploring the services we can offer. Yes! For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. The only tickets showing on my account history on Fandango are the ones I actually want. They do not call back as promised. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Dolby ATMOS G - General Audiences-- All ages admitted. Did not receive the confirmation email until 1 hour . The Regal Crown Club FAQ's can be found here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1. Enter your details in the chat box and complete your refund request. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. You can request this refund, Pricing varies by location. Ushers may conduct additional photo I.D. Click hereto requestmore information. But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. Review Movie Club Credit Activity. Called 2X have to wait for 24 - 48 hrs . How do I update/change my payment method in the Regal mobile app? The ratings do not determine or reflect whether a film is "good" or "bad." Note: Admission policies may vary by location due to state or local ordinances. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Donation requests must be submitted at least 8 weeks before an event. When I click the link to print my tickets, the page comes up only as text. REG will not sell tickets to any person under the age of 17 (18 where applicable). Promo Code: VDAY23. You may select from a range of shipping options including USPS and UPS. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. They owe me a $13.00 Gift Card! Once I tried to purchase online they said that my card wasn't activated. Press Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. Did not know this until tickets were refused at Idaho theater. The purchaser must also attend the movie for which the additional tickets are purchased. Lux Box We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. Check balance. Will I Geta FREE Movie Ticket on my Birthday? If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. Impossible to get a hold customer service over phone. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. DO NOT USE THEM for movie tickets. There are no refunds after the printed showtime. Honestly you can probably buy tickets in person, though thats not ideal with reserved seating you can still get in. Click on the link you can find under a headline Refund/Exchange. With this app, sometimes it works and sometimes it doesn't. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. I was able to make a reservation immediately! Regal Entertainment is not responsible for lost, stolen, or recovered personal items. All passes are at the box office*. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. Advertise A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Check who called Reverse phone lookup. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Do You AllowCostumes? The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see.
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