Keep on reading to find out! 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. If signed into your account, click on the track package button(s) to see the status of your order. Yes. Sierra Fish & Pets was originally opened in 1972 under the previous name . We understand that there are some exceptions. Fullest Answers And More. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? We recommend that you place your order immediately. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. Best place to get your animal needs met and she employs all the young adults around here. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Please call 1-888-THAT-PET if you have any more questions! Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Train them with harnesses, head collars, and muzzles. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. See our selection of cat toy, cat treats, or cat furniture. See our International return policy.) Cheyenne, WY 82007-1898. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. No company offers refunds on items that are not from their brand. You must have a receipt for the fish, and you must return it to the same store where you purchased it. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. The email will contain track package button(s), order details, and your tracking number(s). If the fish is sick, you can exchange it for a healthy one. In such cases, you may want to return the fish. Any deviation from these criteria may result in a restocking fee. Save. We carry the best bird foods, supplies, and cages for your feathered friend. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. February 18 @ 11:00 am - 3:00 pm. Saturday 11am - 7pm. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Any exclusions pertaining to an offer will be listed on each keycode email. (Updated 2023), Why Are Diamonds So Expensive? 0 Items in cart. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. This is why they include purchase receipts on return terms and conditions. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. Keycodes can only be used during the timeframe specified in the email. 11AM-7PM Sat Directions. * For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. This proves to the store that the fish did die. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. Don't forget litter box and cat litter. When youre returning the fish, put it in a plastic bag filled with the fish tank water. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). 11AM-7PM Mon-Fri Not eligible for special shipping offers. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. After 60 days, any unused credit will refund to the original method of payment. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. 3. We carry a great selection of bird foods and necessary supplies for your feathered friend. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. We strive to be the very best all around pet store in the Seattle and South King County . (10 Reasons), Why Is Waffle House So Expensive? PetSmart tests water for free and will be able to tell you what is safe and what isnt. They may even be able to print off a copy of the receipt. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Can I Return Fish To PetSmart? We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Must ship Standard Ground within the 48 contiguous U.S. only. Not eligible for special shipping offers. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. You can only return your sick, dead and unwanted fish and get refunded for that. Yes, you can. Amazing Love The Birds and Baby Water Dragon. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Save my name, email, and website in this browser for the next time I comment. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Share. It is spread all over the country, and you can easily find them on their website as well. Does Petsmart Sell Bunnies? Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. Hop to Sierra for all the supplies to keep your critters healthy and happy. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Required fields are marked *. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. Years in Business: 50. Business Started: 4/1/1972. If an "almost gone" label appears next to an item, the sell-out risk is very high. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? There are many things that can cause a fish to pass away or become sick after you bring it home from the store. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. Customers must also make the exchange within two weeks of the onset transaction. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. And the prices you got to be kitten me!! (2023 Updated), When Does Walmart Restock? ALL RIGHTS RESERVED. We will process your return or exchange after it arrives. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. (2023 Updated), Does Sam's Club Have Curbside Pickup? When you buy a fish, you hope to have it for several years. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Check out our selection of lighting and decor that can change to look of any aquarium. Sierra Fish & Pets Profile and History . Please tell us your preference by contacting Customer Service. But you dont have to worry about that now. We . While this is clearly stated in the return policy, it may come down to each store. Stop by an shop all the pet supplies for your dog. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. Clear . Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. And, as proof of purchase, you will also need the original purchase receipt. If you are a repeat customer they also give discounts:). Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. This is another American retailer that deals with pet supplies. We will have a wide variety of dogs available, young and old, small and large! If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. (2023 Updated), Does DoorDash Pay For Gas? Your email address will not be published. However, like humans, it is important to remember that pets sometimes have health problems. Comfort them with tunnels, hide outs, and the correct cage. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. If your fish doesnt work out for some reason, you might not want to keep it. PetSmart can test your water to find out what kind of problems you may have. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. You cant sell betta fish, or any other fish for that matter, to Petsmart. Some shipping companies require that a representative inspect the damaged package. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. The staff will consult with you if your returns meet the criteria to be accepted. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. No, Petco does not allow a return for those fish that you buy from other stores. Please send your return to: This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. (10 Reasons), Does Starbucks Take Apple Pay? Both dogs and cats are allowed, but pets may not be left unattended in rooms. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. If the fish is dead, the store disposes of it off. If you dont have a container, you can use a plastic bag. Hence, they ask for purchase receipts. We welcome you and youre pets to our family. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. Print your return label then select the Process My Refund option on the final page of the process. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. Please call 1-888-THAT-PET for assistance. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. This credit is redeemable online or in store at any Sierra location. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. Which Item Should You Bring With When Swapping A Fish? PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. If a discount is applied to an item you will see Discount Details near the item. Must ship via truck within the 48 contiguous U.S. only. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Most people buy a fish with big plans for it. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. 1. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. Your email address will not be published. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? We strive at this location to be the very best all around pet store in the Seattle metro area. The company strictly bans mailing them back dead fish. And when it comes to fish, Im very particular about the store brand. SAVE $10 off $100 with Code: . When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. During this time, it could be spreading its illness to other fish in your tank. Excludes AK, HI, all U.S. territories, possessions and all international orders. Keep them heated correctly with heat pads, and temperature/humidity gauges. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. as the full amount of these methods of shipping cannot be refunded. Get the cat items you need to keep you feline happy. Adopt and shop all your cat foods plus toys and treats. Why Is Mediterranean Food So Expensive? Pleasing customers and pampering pets since 1972. However, not all pet stores offer a return policy. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. We recommend postal insurance on return merchandise. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Check with your nearest store via the contact details for confirmation. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. You will need to check to see if your fish is breathing. Sun 21. For security reasons, we keep a separate database to store web registrations. Look closely at its gills to see if they are moving in and out. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. 2023 COLD WIRE MEDIA. Although fish are small, they can hold a big place in the heart of their owners. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. All of our made for a major retailer/brand items offer significant savings off their original retail price. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. I personally enjoy reading such good information about my pets. Yes, they do. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. It depends from store to store. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. We are dedicated to provide the very best for pets health. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. No, Petsmart does not accept the return for fish bought from other stores. Shipping restrictions prevent us from selling fuel and/or flammables online. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. (2023 Updated), Does Trader Joes Take EBT? For live fish and invertebrates, returns and refunds arent offered. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Our product webpages state any applicable restrictions on the shipping of that product. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. When your order has been shipped, you will receive a shipment confirmation email. How Much Does It Cost To Put A Dog To Sleep At PetSmart? But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. The item and original display package must both be in new condition. There are 3 amazing stores that lets you return the fish you bought from them! Train them with harnesses, head collars, and muzzles. Please include a copy of your invoice with the return as proof of purchase. However, some stores may not accept dead fish in certain locations. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. You may exchange your fish for another fish of the same type or a different type. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. It is usually found at the bottom of our emails under the disclaimer. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. Hope you can find this article on Petsmart return policy fish helpful. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. However, it is not guaranteed that all stores will accept the return. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. PetSmart fish policy can assist you if you need to return your stray animal pet. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Developed with By Tripster Developers . These are Petsmart, Petco and Pet Supplies Plus. Stay up to date on New Arrivals, email exclusives & more. During this time, you can exchange the fish or request a refund for the value of the fish. Reptile Reptile Lighting options for your terrarium or habitat. There is no provision for selling your betta fish at Petco even if you bought it from them. PetSmart does allow you to exchange fish. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. You will be credited for the same price you paid for the fish. For this information, you may have to find out from your nearest Petco store locally.
