Try taking a look at our Frequently Asked Questions page. Log in to your account to confirm your specific . Our combined focus is providing the technologies, services, systems and support methodology to self-funded benefit plans so they get the solutions they need for increasingly complex regulatory changes and cost effective solutions. PO Box 21367 Billings, MT 59104 Local Phone: 406-245-3575 Phone: 800-777-3575 Fax: 406-652-5380 Contact Us Notice of Privacy. Together with the TPA, our goal is to educate members so they can make better, more informed health care decisions. 1 (800) 244-6224. Register at launch to take advantage of the enhanced functionality launch date will be announced soon. When I would call, I would reach an individual very quickly and they were always very willing to help and get on the phone with me when I called some of the carriers who were not reflecting my coverage. 24 hours a day, 365 days a year. *As part of our effort in achieving a 100% paperless office we encourage you to receive your reimbursements directly into your bank account. P.O. Employers and employees are looking for business partners who can deliver innovative health benefits solutions with cost control opportunities. 1229 0 obj <> endobj 119 0 obj <>/Filter/FlateDecode/ID[<38C6DB5AA9170743B09053647D1A6BD2>]/Index[83 70]/Info 82 0 R/Length 156/Prev 301728/Root 84 0 R/Size 153/Type/XRef/W[1 3 1]>>stream Phone Number. Our online tools will give you all the information access you need to utilize patients health benefits to support their care. 6:00 a.m. 8:00 p.m. MST, Corporate Office We offer a state-of-the art member portal to help you make the most of your health benefits. First American Financial Corporation 1 First American Way Santa Ana, California 92707. The PAI Provider Portal provides complete benefit information, including deductibles and patient liability. PO Box 182223. Please let us know if you experience any trouble or if you need help using the AMA Insurance Verification of Benefits Portal. Helping You Provide The Best Possible Care. Our solutions and services allow you to tailor benefit plans to best meet the needs of you and your employees. About Us; Contact; Helpful Links; Online Forms; Coordination of . Both American Benefit Plan Administrators and Zenith Administrators were strong TPA's prior to the merger, but by combining . PSIP Reimbursement Rates for 2020/ . Email: Login to your Secure Online Access portal and click on Contact Us, Benefit Account Administration: o Each card also includes the paper and electronic claims submission addresses. EBPA is the only New England Based Third Party Administrator to develop its own successful proprietary Preferred Provider Network,CompNet. The original entity of Zenith American Solutions has been in business since 1944. endstream endobj startxref Participant Support:support@americanbenefitadministrators.com As a third party administrator with 40 years in the industry PAI has the products, services, and innovative flexibility to cater to all markets. Zenith Insurance Company PAI meets the requirements and is authorized to administer business in all 50 states and serves all group markets. We highly recommend participants to take advantage of the direct deposit feature whenever a manual claim is filed. hb```f``Z`qA2l,1`c(.`Wb4kE/'fLBmlm>x2faTn`9w]B@/.Se~i Ip2) iF r,`qRf`@ 1 1.800.426.9786. The original entity of Zenith American Solutions has been in business since 1944. Zenith American Solutions has invested in a world class PMO (Project Management Office) that works to ensure each new implementation, enhancement, or change is managed to ensure a quality on time delivery. Try taking a look at our. Staff Photography by Jessica Marie Photography Inc. hbbd```b``@$Df/i #D2lE``vd@ "@,iZ R R2H{v# k The team uses PMI standards and project management tools along with IT industry best practices. Van Nuys, CA 91409-9055, Other States: Email: sales@americanbenefitadministrators.com, American Benefit Administrators Preferred Network Arrangements. Access your online portal usingthis form. New User?Please click here to register. The company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. Columbia, SC 29260. Claim Number Email Date of Service Phone Your Message Additional Contact Information Phone 1-888-627-5880 Business Hours 8 am - 5 pm CT, Monday - Friday Email AMA Insurance claims@amainsure.com Claims Mailing Address AMA Insurance Agency, Inc. PO Box 804238 Chicago, IL 60680-4104 Birmingham, AL 35238, 2023 American Benefit Administrators. HCP Login. Business Profile American Plan Adminstrators Health Savings Administrators Contact Information 18 Heyward Street Brooklyn, NY 11249-9210 Visit Website Email this Business (718) 625-6300. To learn more about our customized solutions: If you are a Participant, Employer, Trustee or Provider: For questions concerning your online portal, including login information, please email. Locations: For a full list of Zenith American Solutions office locations: Click Here Corporate Headquarters: Zenith American Solutions, Inc. Two Harbor Place 302 Knights Run Avenue, Suite 1100 Tampa, FL 33602 (813) 666-6900 Once logged in,you will have the ability to: EBPA encourages providers to take advantage of the online resources we have made available. Client/Employer Support:cobraclientservices@americanbenefitadministrators.com, COBRA/Direct Billing, FSA, DCA, Transit & Parking, HSA, HRA, POP, Compliance and Identity Guard with Watson mZbqEm2dU1 (RtzEowwz{nZ/L++P@,*,&yiPQ9{KYp*GiERa&pS0\,fta1 kptdt 5P#ld[j u4wf;6qpB'Du` C0k&P"78-|;se}[bH&n )f[X2d%?%MQ.#G4ytT"5',i{+Y"+rR]Kk\EA%[X@-F FGlKZ"J8?qpZ?c8GH6*yl'yGw'fk uV{Q"U&!cq=%ib[#h9AH%D"zIA r+OhN#Ztu(O1\\!.irrZ>X_.R-vac92G#ZX>]BR92j]Y;Lu We also provide access to many other Preferred Provider Networks, both national and regional, and sometimes in combination. 0 support@americanbenefitadministrators.com, clientservices@americanbenefitadministrators.com. You can request prior authorization for these services by calling 1-800-652-3076, or fax requests to 803-264-5131. Driving Directions. Zenith Insurance Company Also, customers and vendors may be requested to provide electronic payment options for invoices. %%EOF Please contact the TPA with questions on these topics. Cigna. As may vary by group, please call the phone number listed on the member ID card. CareFirst contracts with Third Party Administrators to the Network claims product. Electronically Electronic/Payor ID: 50114. EBPA is the only New England Based Third Party Administrator to develop its own successful proprietary Preferred Provider Network, CompNet. Get access to precertification requirements, drug lists, refund requests and payment information, address change information, appeals rights information, and more. All rights reserved. AllCare Health Plan MRIPA N N/A Address - Some payers have multiple locations, but claims go to the same electronic location *Indicates claim is routed by paper. We appreciate hearing from you. As the result, many self-administered Taft-Hartley trust funds and third-party administrators like Zenith American need easy-to-use, cost-effective, data-driven systems for a new era of administration. American Benefits Group (ABG) Navigating the Road to Consumer Directed Healthcare 2.0, American Benefits Group (ABG) Upping the Benefits Administration Game, Login to your account and find the Main Menu (top left) choose, Enter your claim information, then either: Upload the receipts via the portal or fax it with supporting documentation to 877-723-0147, Reimbursements for completed eligible claims received in our office by noon on Fridays, typically will be processed and checks sent the following Tuesday (during our busy time your reimbursement may be processed the following week), Claims Submission Including Receipt Upload. American Insurance Administrators 1200 Wilshire Blvd-5th Floor Los Angeles, CA 90017-1906 1-800-303-5242. Both American Benefit Plan Administrators and Zenith Administrators were strong TPAs prior to the merger, but by combining resources, best practices and scale, the new organization is even stronger and better than before. Chicago, IL 60680-4104. MAILING ADDRESS: American Insurance Administrators P O BOX 17908 LOS ANGELES, CA 90017-0908. Please note that Credit Card receipts or cancelled checks are not valid documentation, Claims for personal hygiene items and cosmetics are not eligible expenses, Vitamins and supplements are not eligible without a doctors prescription, Massage therapy and weight-loss programs are only allowable to the extent that they are prescribed for a chronic condition or existing disease and supported by a doctors note submitted with the claim, We will keep doctors note on file but they must be renewed at the beginning of each plan year, Click here for a list of qualifying expenses. Authorized to administer business in all 50 states, hundreds of employers across the country - and their covered employees - rely on PAI. Title Claims Contact. Please contact our Provider Relations team at 800-440-5020 (option 3) or by email at providergroup@thezenith.com if you need: Help with finding network physicians or ancillary service providers; Information about our pharmacy benefit management program and other Zenith programs As a health care provider, you are an integral part of our team. American Plan Administrators - Contact us. AMERICAN INSURANCE ADMINISTRATORS. I respect a service team that does what they say theyre going to do with quality! For further information, please contact the precertification number located on the members identification card. If youre interested in improving your benefit plan and improving lives, drop us a line. Dental Claim Form; Medical Claim Form; Vision Claim Form; 953 American Lane, Suite 100 Schaumburg, IL 60173 Phone: (847) 519-1880 Toll-Free: (800) 323-1683 contactus@groupadministrators.com . While some groups require prior authorization for all of these services, others may require prior authorization for more or less than the procedures specified below. These tools focus on quality and ensuring the best possible end result for each and every user. Ple ase send all c orrespondence and non-claim inquiries to the TPA addresses below. Who is American Plan Administrators Headquarters 18 Heyward St, Brooklyn, New York, 11249, United States Phone Number (718) 625-6300 Website www.apatpa.com Revenue $5.2M Industry Insurance Is this data correct? Get tools and flyers to share with your clients Dental Network Together, we can build a solution that's right for your clients For more information, email CignaPayerSolutions@cigna.com or call 1 (888) 284-6851. Attention: Refund Analyst 2009-2023 Zenith Insurance Company. hYkO+-*T}B1ha4.$&&v,~SU $g )_xULXI0e21kF&W#q?JNOdilQ1&hWg Jst#nrmMLK{f)g667(8zjdpy'83>AyNG@y}W (e?99gayXXrzOOgLk gE7yWM~NaV{a(YSUGwL0f1h6o8^qgNP\4z!n81Ves|\H{kjbBGem>)GW~[4OpW2C3lWp&zgMIj]E6U __N[O&3_], Y+2-K>..SJ-3aRidtjMK2qT9}QCHAuVf&Iw*SFi*$9waOuoA5D=#9|(4 Several payers that DO receive claims electronically have been placed on this list for having poor services available. I was very impressed with American Benefits Group after separation from my employer. If you use the EDGE portal, additional login information can be found on theEDGE Hub. General Liability Notice of Occurrence/Claim, Glossary of Health Coverage & Medical Terms, Self Funded Health Benefit Administration, Property and Casualty Administrative Services, Non-Discrimination Statement and Foreign Language Access, CAA Transparency in Coverage + Machine Readable Files, Your Rights and Protections Against Surprise Medical Bills, Behavioral health services, including substance abuse treatment, Durable medical equipment (DME) over a specified dollar amount (varies), Investigational or experimental procedures*, Procedures considered cosmetic in nature, such as blepheroplasty, reduction mammoplasty or TMJ, A one-time notification when a member is initiating outpatientchemotherapy or radiation therapy. To request reimbursement, please complete and sign the itemized claim form. Lucent Health helps benefits brokers deliver a superior solution that directly and effectively addresses the needs of the self-insured . As a TPA, Zenith American Solutions must keep up with the technology trends and innovations to continue providing best-in-class services to our clients and their members. Toll Free: 866.742.4900 Toll Free: 718-834-1256. Education Campaigns for HSA and Health FSA, Caution: Fradulent Calls Impersonating American Benefits Group, Health Reimbursement Arrangements Answers, How To File A Claim - Spanish (download PDF), How To Add/Edit Direct Deposit Information. For general inquiries or to file a claim, visit our Submitting a Claim page. This is nothing new; however, this is a good time to remind everyone of the feature. Receiving illegal calls claiming to be from American Benefits Group? Contact the Customer Service number on the member ID card if you need assistance. Page 1 of 21 List Current As of 3/2/2023 5:00:10 AM Box 1558 hb``` eaXm.; `Umap@LDPpN jM*,BDu|m_(2*u x y-a`b` #; PAI will not require that you repay the refund until PAI has concluded its review. For group-specific prior authorization information, please log in to the MyPAI Provider Portal above and review the members health benefit plan document. Access the link below for easy-to-use claim filing. Its a stark contrast from the individuals I spoke to at carriers when following up on enrollments. Gain access to the solutions and support you need to offer your customers the benefit designs that best meet their needs. The long tenure of our employees means they are extremely knowledgeable with what your practice needs to support our members. To be complete, a claim must include a claim form that has been signed and dated by the account holder, and the following five pieces of information: Claims must be accompanied with receipts for the services rendered - for HRA claims an Explanation of Benefits (EOB) is required to show that the expense was applied to the insurance deductible. PAI Employees. Types of services that generally require precertification: *Any drugs, services, treatment or supplies that the managed care medical staff for PAI determines, with appropriate consultation, to be experimental, investigational or unproven are not covered services. They are web-based or Internet-accessible solutions that facilitate seamless front office and back office operations. Employees. Home; About; Advantages; Solutions/Services; Resources; Contact us 2023 American Benefits Group. Media Relations Contact. Box 855 Arnold, MD 21012 Phonee: 718-625-6300. P.O. PAI's preferred pharmacy benefit manager is OptumRx, a pharmacy care services company that creates smarter health care connections to help more than 65 million Americans realize improved care, lower costs, and a better overall experience. %PDF-1.6 % Login to your account. P.O. %%EOF . Please submit claims electronically using EDI Payer Codes: Professional - 580, Facility - 190. If your employer offers the ability to have reimbursements deposited to your bank account, you can set-up direct deposit by logging-in to your account, click Reimbursement Settings under the Claims tabwithin the WealthCare Portal. Box 9055 Chattanooga, TN 37422-7223. For example, CT coronary angiography and CT scans of the chest for lung cancer screening are investigational. Enter your claim information, then either: Upload the receipts via the portal or fax it with supporting documentation to 877-723-0147 File a Claim Online using the ABG Smart Mobile App for smart phones and tablets Find out more about our mobile app Securely Email: claims@amben.com - sendsecure.amben.com The Reimbursements Process Toll Free: 866.742.4900 Or you can request a meeting on a specific topic, CLICK HERE to schedule. The company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. All Rights Reserved. 2022 Employee Benefit Management Services, LLC. 7:00 a.m. 8:00 p.m. MST, Monday-Thursday 3333 Hesper Road (1) Allegiance Benefit Plan Management is responsible for administering various aspects of this patient's plan, which may include claim processing, utilization management or eligibility verification. Its almost here! P.O. You will need an Employer ID when you register. Mailing addresses for claims Important: Current claims mailing information is on the APWU Health Plan Member ID Card. Take control of your benefits. Toll Free: 1.800.854.3643 Local: 1.714.250.3000. For questions concerning your online portal, including login information, please email:helpdesk@zenith-american.com. You will receive a response within 2 business days. ]^^n^6R6Z+nt'`3U3xxm]UW/EY qgoM0%"sWc[T#XdIf FOP.'f/wbviQ.hP,UnPK Fill out our Request for Proposal Form. Dental Claims. Please use the form below to contact AMA Insurance. Box 6927 Columbia, SC 29260 Provider's Refund Request Right of Appeal If you receive a request for refund, you have the right to an appeal, if you do so within 30 days of the refund request. Box 8504 Mason, OH 45040-7111 Patient Last Name (Required) Patient First Name (Required) MI Birth Date (MM/DD/YYYY) - - Street Address City State Zip Code 1200 WILSHIRE BLVD-5TH FLOOR. 152 0 obj <>stream American Plan Administrators. View Map, Employee BenefitManagement Services Cigna shares the administration of the plan with a third party. Constant regulatory changes and adjustments to health care and pension plans demand more than just hard work to effectively manage. Box 380844 Submitthe request via email to PAI Provider Maintenance at paiprovmtn@paisc.com. You would need to reimburse yourself and then pay your provider directly. This field is for validation purposes and should be left unchanged. Corporate Headquarters. Box 6927 endstream endobj 1230 0 obj <. We are proud to offer our own unique Claims processing and Benefit administration solutions. Benefits administration is a difficult, increasingly complex business. 1-800-303-5242. Help with finding network physicians or ancillary service providers, Information about our pharmacy benefit management program and other Zenith programs. Please refer to the members identification card to determine the applicable network. Many of EBPAs Employer Benefit Group Plans utilizeCompNetas their principal PPO network. PAI meets the requirements and is authorized to administer business in all 50 states and serves all group markets. The new PAI provider portal is going live. 2023 Planned Administrators Inc. All rights reserved. Attn: Provider Maintenance or email the updated W-9 to PAI Provider Maintenance at paiprovmtn@paisc.com. remington pro1 flat iron; out-of-state broker commission texas; July 7, 2022. american plan administrators claim mailing address Copyright 2016 AMA Insurance, Inc. All rights reserved. AMA Insurance Agency, Inc. This team is diligent and kind. Billings MT 59102 If you currentlyparticipate with the Preferred Blue Network, then you are already set up with PAI as a participating provider. Hours: 7:00 a.m. 6:00 p.m CST. Its almost here! Client/Employer Support:clientservices@americanbenefitadministrators.com, COBRA/Direct Billing Administration: General Liability Notice of Occurrence/Claim, Glossary of Health Coverage & Medical Terms, Self Funded Health Benefit Administration, Property and Casualty Administrative Services, Non-Discrimination Statement and Foreign Language Access, CAA Transparency in Coverage + Machine Readable Files, Your Rights and Protections Against Surprise Medical Bills. M-F View contact profiles from American Plan Administrators Popular Searches American Plan Administrators American Plan Administrators LLC Please note that ABG does not allow you to pay your provider directly in the WealthCare Portal. Changes made will not be reflected on all impacted systems for up to 2 business days. The new PAI provider portal is going live. Fax: 406-652-5380. PAI will not require that you repay the refund until PAI has concluded its review. PAI P.O. endstream endobj startxref 2018 Zenith American Solutions, Inc. All Rights Reserved. Many of EBPA's Employer Benefit Group Plans utilize CompNet as their principal PPO network. Claims paid under PSIP Program are subject to county audit. We will quickly get back to you with the information you need. Phone: 800-777-3575 *Out-of-network form submission deadlines may vary by plan. M-F Email: Login to your Secure Online Access portal and click on Contact Us Benefit Account Administration: Claims Submittal: claims@americanbenefitadministrators.com (claims can also be submitted online via the secure portal or Mobile App) Cigna. Sarasota, FL 34230-1558, Report a Property, Liability, or Auto Claim, Agent & Broker Resources, Support & Online Tools. 0 d '7y[ f| m x06w a>g PRAC Bulletin. Authorized to administer business in all 50 states, hundreds of employers across the country and their covered employees rely on PAI. December 2020. As a third party administrator with 40 years in the industry PAI has the products, services, and innovative flexibility to cater to all markets. Employee Benefit Management Services 3333 Hesper Road Billings, MT 59102. For general assistance, please call your Client Services representative or your Customer Care team. There you will find answers to common questions, details about your plan, and much more. First NameLast NameEmailI am a:BrokerEmployer/Plan SponsorMemberProviderOtherReason for contacting--Select--Donation inquiriesGeneralMedia inquiriesMember comment or concernNew business inquiriesMessage, Monday-Thursday By Mail Sana Benefits Claims P.O. megamenu1. 18 Heyward St. Brooklyn, NY 11249. endstream endobj 84 0 obj <> endobj 85 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/TrimBox[9.0 9.0 621.0 801.0]/Type/Page>> endobj 86 0 obj <>stream If you have questions about a claim, eligibility or verification of benefits please call and speak with a LIVE representative at800-578-3272. Need answers now? We strive to provide service excellence and a smooth experience to all our health care providers as they navigate our system to provide care. The cost of healthcare continues to grow at an unsustainable pace. To all our customers and vendors, please note that American Benefit Administrators will continue to provide you with continued support and continue our operations. Its been my privilege to work with PAI for a couple decades now PAI has done a good job of making us feel like we are their only client. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 47 offices nationwide. If you are a participating CompNet provider seeking to manage addresses and . %PDF-1.6 % High Option APWU HP is primary payer All states and U.S. Virgin Islands CIGNA HealthCare PO Box 188004 Chattanooga, TN 37422 or Payer ID 62308 High Option APWU HP is primary payer U.S. Virgin Islands As the largest Taft-Hartley third-party administrator in the United States, weve used our industry know-how and resources to develop leading-edge technologies for our own use, as well as for self-administered trust funds. 37 Industrial Drive, Exeter, NH 03833 | 800-258-7298 | TTY Number Dial711, 46 Bowdoin Street, South Burlington, VT 05407-2365 | 800-525-8788 | TTY Number Dial711, Security & Terms of Use This team was incredibly patient, kind, and helpful. Medical Claims. Its not easy to accomplish but it has been my experience and I am very grateful.". Register at launch to take advantage of the enhanced functionality launch date will be announced soon. As a provider, take advantage ofour round- the- clockonline resourcesand secure portal. 2023 Planned Administrators Inc. All rights reserved. Prefix Group Address Group Name TPA Name & Address Claims Filing Claims & Benefit Prior authorization varies from group to group. . (Zq /Y(aUUlg&dU//adikCb[/qBTwgqU2x/j|!jokBP+m`B&GDX~w4 . Upon securing a username and password, you will be able to verify eligibility and view the status of your claim submissions. 83 0 obj <> endobj ABA is committed and confident it will provide the same level of service. View the drug lists thatapply to members with PAIs pharmacy benefit coverage with OptumRx. LOS ANGELES, CA 90017-1906. o ID Cards include the TPA or insurer's telephone number and address(es), for eligibility, benefits, claim status and payment inquiry. There are two easy ways to submit claims to Sana. PO Box 804238 Return the completed form and your itemized paid receipts to: First American Administrators, Inc. Attn: OON Claims P.O. Quick Benefit Lookup, no log in required-Providers can verify benefits by entering the Member ID, SSN (last four digits), and birthdate. Contact; Log In; Hit enter to search or ESC to close. (888) 505-7724 updates@sbmamec.com Participant Inquiries: cobra@americanbenefitadministrators.com Provider Address Change Fax an updated W-9 to (803) 264-9089 SBMA offers Affordable ACA Compliant Benefits for employers who want fast, reliable benefits administration that their employees can afford. 1254 0 obj <>/Filter/FlateDecode/ID[]/Index[1229 40]/Info 1228 0 R/Length 122/Prev 219460/Root 1230 0 R/Size 1269/Type/XRef/W[1 3 1]>>stream Please contact our Provider Relations team at 800-440-5020 (option 3) or by email at providergroup@thezenith.com if you need: Submit bills, reports, and other medically-related correspondence by mail or fax: California: If you are a participatingCompNetprovider seeking to manage addresses and staffing changes, you may do sohere. If you are a Medicare member, you may use the Out-Of-Network claim form or submit a written request with all information listed above and mail to: First American Admisinstrator, Inc. Att: OON Claims, PO Box 8504, Mason OH, 45040-7111. Need answers now? Most CT scans, MRIs, MRAs and PET scans do not require precertification, but will not reimburse for services deemed to be investigational. When you incur a reimbursable expense and are ready to file a claim you can do one of the following: Securely Email: claims@amben.com - sendsecure.amben.com. 1268 0 obj <>stream For assistance with portal registration or portal password assistance, please call 877-777-0031. I was very impressed with the questions that they asked and their follow through with carriers in what could otherwise have been a very frustrating situation working with insurance companies. 3333 Hesper RoadBillings, MT 59102, Local Phone: 406-245-3575 Toll Free: 866.742.4900 Hours: 7:00 a.m. - 6:00 p.m CST. Please Be Advised. If you receive a request for refund, you have the right to an appeal, if you do so within 30 days of the refund request. hbbd```b`` `>"@``rXd."#;H)`'`y f\"y7A$g-Xd2#7mVXD]"MAD = G`$C Claims Submittal: claims@americanbenefitadministrators.com (claims can also be submitted online via the secure portal or Mobile App) Please forward your refund repayments to: Fax an updated W-9 to (803) 264-9089 Whether you are a two-person startup group, a 30,000-employee enterprise, a public school system or a labor union, we have products and services that can meet your population needs and group priorities.