I didnt understand the fees so I called them and asked them to give me the run down of EVERYTHING on the fees page and was told just the requirements the gateway fee they said wasnt in the contract because its a regular thing with all processors. For me customer support is key and Austin is definitely an asset to this company. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. If you want to pay unregulated fees like a $9.99 a month regulatory fee and a $6.95 monthly data insurance fee and a $150.oo yearly anuall PCI FEE this is the processor for you.. There are more than 50 negative The Merchant Solutions reviews on this and other consumer protection websites, and many of these The Merchant Solutions complaints have been posted within a year of this update. She said that I would need to submit an application in order to verify the discounts they were offering. These people called me for weeks and sent me all kinds of sales materials when my business started. This is Uncle Fried Chicken LLC, and The Merchant Solutions are scammers and dont follow their own contract rules. With EMB, you can enjoy chargeback management tools, payment gateways, and fraud filters. We're Proud to Advance Cash to Business Owners Like You. Federal government websites often end in .gov or .mil. So, its no surprise that banks often deny them merchant accounts. A collector has to give you "validation information" about the debt, either during the collector's first phone call with you or in writing within five days after first contacting you. Instabills main draw is its services to high-risk international merchants that process offshore payments, although its support for brick-and-mortar agencies that need on-site payment processing leaves something to be desired. Pam called me offering a competitive rate for credit card processing. Due to the unique processes that eMerchant Authority has in place, the risk of a chargeback is low. We occasionally send out emails with special offers. This Post Might Help: Cancelling a Merchant Account Without Paying a Fee. I am looking to upgrade 4 of my restaurants systems. YOU WILL BE SORRY! The Merchant Solutions is definitely THE worst credit card company EVER!!!! There are a bit more than 9.000 businesses in the industry that employ over 150.000 people. I have no other choice than to seek legal action against Merchant Solutions and/or the agent that opened up a second account with forged/copied paperwork. Although their websites navigability can be clunky, PaymentClouds history of few public complaints and excellent track record for customer support suggest that overall, it is a helpful and easy-to-work-with payment processor. We can help your collection agency even if you've you been turned down by service providers in the past. That doesnt count the canclelation fee that coming up from them. they are liars, I just got ripped off $695 from early determination fee and my contract is do in two months thats why they did it i im sooo pisss right now i wish one of them will go to my business again to offer anything ?????? With out so much as a single warning they withdrew ridiculously large amounts money from my amount, and were angered when I asked why. Avoid this outfit as they will make your life miserable. Debt Collection Agencies & Lawyers in New York If you received a court Summons and Complaint, or have been threatened with lawsuit for a consumer credit card account in the states of New York and New Jersey by one of the collection agencies below, or by one of their debt collection lawyers, contact us to learn your rights. This lack of transparency in pricing is typical of the industry in general. Get your cash flowing again with our Merchant Cash Advance debt recovery solutions. As you're checking out a debt collection call, remember: don't respond to threats. Common themes include undisclosed fees, difficulty reaching a representative, problems with leased equipment, and termination or restocking fees in excess of $900. Why would we want a service we couldnt use? These gateways may also support online portals through which users must enter before they can submit their payments online. 4 Best Merchant Accounts For Collection Agencies Collection agencies require a merchant account provider that supports over-the-phone as well as online payment processing and facilitates timely consumer payments to prevent interruptions to revenue streams. Look out for credit card processors who offer other merchant solutions that could be useful for your business. In addition to those 2 complaints, the company has received 58 informal reviews. They need to know that if they are going to be offering you services that there is a strong chance that they will get their money back in the event of a chargeback. Respectable processors like EMB guarantee a fast, secure application process. They said they would beat my current rate but never could. The overall household debt for an average family increased by 11% during the last 10 years. I should have closed my bank account the minute we closed our business so I could have avoided all of this. The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation. Most merchant providers are reluctant to offer. Search the Legal Library instead. This was not in our contract, but I couldnt get the money back without suing them. Get Started With Durango Merchant Services. It isnt just the finances of your business that they pay attention to either. They charge for any reason and they have a lot mistake they charge me before even i start with them for $28 and when i called them they said that was mistake they charge me $39 and $69 for annual fee and i just work with them a few days. Learn more about our monetization policies here. I had joined Merchant Solutions because they told me there is no contract and no charge for the machine. Example: If you have a sale that is then multiplied by the discount rate, and it comes out to 1.62222, you will pay them 1.63. You will be far too high of a risk to work with. Merchant Mavericks ratings are not influenced by affiliate partnerships. Its website can be hard to use as well. Take a few minutes to get comfortable with the process of choosing a provider for your debt collection agency and learn how to decide on a provider with minimal frustration. They charged me $300 for what they called setup charges. Banks consider collection agencies as high-risk for several reasons, the first of which being the sometimes-negative public perception of the debt collection industry. Home Blog High-Risk Merchant Accounts The Best Merchant Accounts For Collection Agencies & Debt Collectors, Save money on credit card processing with one of our top 5 picks for 2022. They will tell you that there are no hidden fees and no extra charges. Forgotten Password? He has a BA in Creative Writing and a Minor in German from Goucher College. Many other high-risk merchants are notorious for offering card readers and monthly gateway fees, but Durango helps new collection agencies set themselves up for affordable success by making its hardware directly for sale online. If anyone has a better option please let me know. It took me 2 weeks of calling NON-STOP to get any response. Although most of these terminals can only process card payments, they also typically include smart features like recurring billing and options to automatically collect funds. If your company does not show any indication that you conform to this act, then your application will be outright rejected. If you need help with rate and fee negotiations, payment integrations, cost optimization, or provider selection, schedule a consultation here. Recently contacted The Merchant Solutions about a fee they charged me on my merchant account. Debt collectors that typically process credit card payments rather than alternative transactions such as ACH payments should nevertheless choose a payment processor that supports options for electric check processing and fraud detection. The reason why most high-risk merchant account providers are so strict during their application process is because of the nature of the debt collection business. this will happen if you change to another company. Instabill offers credit card terminals albeit with little information concerning specific terminal models or features on its website. I called to complain upper management said theres nothing they can do I sign the contract Im the one going to get screwed complete scam scam scam! If you are a small business owner avoid these crooks like the plague. i signed up a few weeks ago and havent been able to get into contact with them since. Suggest you consider that Paymentech and many others do not charge this. not explained. Soar Payments is a great choice for high-risk debt collectors that are looking for a quick-yet-thorough underwriting process as well as customized quotes after their application phase. eMerchant Authority can help with this. Besides, we understand just how financially difficult it is to become a business owner. Some of these limitations can be pretty tough on a business, particularly in their early days. Some collectors harass and threaten consumers, demand larger payments than the law allows, refuse to verify disputed debts, and disclose debts to consumers' employers, co-workers, family members, and friends. We are not being charged an ADDITIONAL $159.90 (received bill in the mail) with no explanation of what the fee (s) is for. The creditor may also hire a debt collector or sell the debt to someone who may try to collect the debt. Ensure you understand the contract terms and all the costs involved with the credit card payments before you sign the contract. Lots of hidden fees that other companies dont charge! No doubt necessary to achieve any success, as the sales person was barely literate. EMB is voted the top high risk processor in the US and has an A+ rating with the BBB. These customer chargebacks can make acquiring banks wary of approving merchant account applications from debt collectors. BBB received a pattern of complaints concerning collections practices. Whether youre building your agency from the ground up or already have a business that needs to switch to a better merchant account provider, your agencys success depends on multi-channel payment support, systems to combat fraudulent chargebacks, and transparent pricing plans and contractual requirements. The Merchant Solutions then hit me with a new $99 a year for a so-called PCI Compliance Program charge, a $35. When you choose us, youre not just getting back your assets. Ex. please dont sign up and let people know about that. THIS WAS A TOTAL LIE. Soar partners with Chargeback.com to offer anti-chargeback features such as chargeback alert emails, services for fighting illegitimate chargebacks, and the iSpyFraud filter to detect fraud and suspicious transactions. *Rates quoted as the % above normal card interchange costs, dues, fees, and assessments. * The terms and conditions of this promotion currently cannot be found on the website. We work to advance government policies that protect consumers and promote competition. Ray Siddiqui of TMS told me if I return the keypad, he would refund the $500 and 2 months of fees at $35/month. CFG Merchant Solutions, LLC. Withdrew $900 from my account and told me that it was a $400 termination fee and $500 for the keypad. With our underwriting services in place, you can enjoy a much greater success chance of obtaining a merchant account with one of these banks. After being a member of The Merchant Solutions for over 10 years I discovered (by simple reviewing the statements) the December invoice had the following charges. It only makes sense then that the best collection agency merchant account providers offer processing options for multiple payment types and a reliable system to fight chargebacks and fraud. The Merchant Solutions commits serious unethical and possibly illegal business practices, and you can see their legacy of fraud at RipOff Report.com or the BBB for Woodland Hills California, or on Yelp.com. There is no monthly fee but there is a monthly minimum fee meaning if you dont process the requirement you are charged that fee. Required fields are marked *. Copyright 2020 eMerchant Authority | Website by JM Marketing. I have proof of all deductions after I cancelled. Should have know. Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. I foolishly fell for the lies that were fed to me by one of The Merchant Solutions(TMS)sales representative. PaymentCloud provides users with advice on choosing a chargeback management service and fraud mitigation service. This means that you can always stay on top of any transactions that you are making. When I wanted to cancel they wouldnt send me the cancellation form for weeks. 2985 E. Hillcrest Drive We were charged a $350 restocking fee after being told there would be NO FEES. I, like everyone else on this thread, was charged outrageous fees and then told that I cannot m leave my contract after it ended because it auto renews. Advertiser Disclosure: Our unbiased reviews and content are supported in part by. They will rip u off and their owner Taufiq trains his employees to lie, steal, cheat and deceive their customers who are trying to run an honest businesd. They are very rude and they will not correct the problem with me even though they said they would. I would recommend not to do business with this company. The .gov means its official. MCA is a premier full-service debt collection agency, providing successful debt management solutions with integrity since 1937. . PaymentCloud helps merchants navigate the necessary steps to become PCI-compliant within 90 days and without charging a PCI compliance fee. Whats more, the debt collection industry is regulated by federal authorities including the FDCPA and CFPB, and is subject to legal requirements that vary on a state-by-state basis. Our 24/7 customer support team is always on call to answer your questions and attend to your needs. Credit cards are prone to chargebacks and tend to be more expensive to process on a per-transaction basis than automated clearing house (ACH)/electronic fund transfer (EFT) payments. Dont sign up or you will regret it at the end. Our integrations connect you with the best tools for your business. In addition to its storefront payment processing services, The Merchant Solutions also dedicates a portion of its website to advertising its virtual terminalandpayment gateway services. (800) 228-0210 Technical Support, The Merchant Solutions also offers a customer service email at [emailprotected]. This means that we can offer rates that are a little bit cheaper than most other high-risk merchant account providers. They constantly slip in unauthorized charges. Provider of affordable payment processing hardware that can streamline various debt collection operations. Call us now on 877-700-5790 for further assistance. Sign up today and get a free card reader! Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. Only. He has nearly two decades of experience in card payment services, both as a former merchant services sales representative and as a professional journalist covering the payments industry. service provider that has expertise in high-risk merchant A business that accepts credit cards for goods or services. This is according to the 2016 American Household Credit Card Debt Study by Nerd Wallet. Very shady business practices and a very deceptive sales process. Recovery Solutions Group, LLC (RSG) Contact Information. The sales rep never returned my calls and is no longer with thw company. I was told by a company Rep, Ray Siddique, that there will not be any hidden fees or cancellation fees ever, and they will offer the best lowest deal. This company needs to be put out of business. Milford, DE 19963. If you do business with a debt settlement company, the company may tell you to put money in a dedicated bank account, which will be managed by a third party. The job of the business, however, is to ensure that they have processes in place to keep this risk down to the absolute minimum. If so, you may be a victim of United Merchant Asset Recovery debt collection harassment. The company never disclosed high fees , fees for not taking a test, and excessive closing fees. They never have any answers and are only looking for ways to disconnect you. I will NEVER consider using them again. Whether you're looking to save money on processing or to get approved for a merchant account, PaymentCloud can help. the 24/7 support is fake, they never support you on weekends or after hours, NEVER finally i got my business closed and I was lucky someone bought my POS, because otherwise i had to pay 950 USD to them for cancelation, the funny thing is when i transferred the pos system to the other company name (the company that bought it) nobody told me that i should request a cancelation form to cancel my account, SO i ended paying 67 USD a month after the system was transferred and being used by their new client Finally i sent the cancellation form beginning of the month, 20 days later i called them and they said yes we received it, but you will be charged for the next month (67 USD) because that is our policy PLEASE NO ONE CHOOSE THIS COMPANY, THEY ARE REALLY BAD, THEY WILL STEAL YOUR MONEY AND YOU WILL KEEP PAYING THEM EVEN AFTER YOU END YOUR CONTRACT WITH THEM. Their payment processing services also include address verification services, cardholder verification value, POS systems, card terminals, EBT, Fleet Card acceptance, gift cards, and e-commerce solutions. Its important to be able to connect with a real person on the phone. Then to my horror these con-artists actually refused to close my account and continue to send me monthly bills to this day. $695 for early termination,$1500 programming fee, I have never hear of any company charging a programming fee. I would not recommend TMS to my worst enemies. We are on our 4th machines, the terminals are very light, and very cheap looking, they break all the time, but when you try to get out of the contract because of it, they will say something like, but we can trouble shoot for you. Then they sent me a replacement machine that I had absolutely no use for; they actually sent me the wrong machine and billed me for it. The Merchant Solutions provides credit card, debit card, EBT, gift card, ATM, and check acceptance. They may even have maximum limits to any transactions that you complete. This means that you cannot work with companies like PayPal or Square. One The Merchant Solutions complaint mentions that TMS relies on Authorize.Net or PC Charge Pro for its online payment gateway; if this is the case, Authorize.nets payment gateway will be chargeda per-transaction fee of 2.90% plus $0.30 and a daily batch fee of $0.10 in addition to the $25 monthly gateway fee. A full point-of-sale (POS) system in one sleek package. Some processors have no monthly, no annual fees, no contract, and cheap rates. is the best thing you can do to improve your business cash flow and offer more payment options to your customers. Opinions expressed here are authors alone. I was very skeptical and was sure that the contract did not disclose a 3yr aggreement or termination fee. Would recommend , Merchan Solution they are very professional , Ive been talking to Austin back and forth seems like I know him, anyway every question I did not understand about this machine he explain it very clearly to me, He was not Just a sales person he wants my business to succeed Thank you very much .Austin Smith, Merchant solutions are very professional. Due to the unique processes we have in place, we can offer affordable rates for our services. Stephanie T. Nguyen, Chief Technology Officer, Include spaces in matter number if applicable. To support this enormous responsibility we earn some of our revenue through affiliate fees and advertising. This means that you could, effectively, lose your ability to run your business. Due to the risky nature of your business the typical bank wont deal with you. We appreciate it. The company is headquartered at 22801 Ventura Boulevard Suite 300, Woodland Hills, California 91364. I have never had any other merchant?! Do not give them your business. The Fair Debt Collection Practices Act expressly prohibits debt collector conduct meant to "harass, oppress or abuse" you to collect on a debt regardless of whether you owe the debt or. If you have your own The Merchant Solutions review to make, please do so in the comments below. Verify before you sign with this company. Pure scam artists just looking to steal your hard earned money. BEWARE OF THESE DOGS! When people stop paying, unpaid debts are sent to collection agencies These agencies go after debtors to recover the money for banks and creditors. When a customer disputes a transaction and gets a chargeback, the merchant is free to consider the reversed payment an outstanding debt and treat it as such.
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