Store InformationStore PoliciesItems & Stocks
What are your store hours?
We are open everyday between 9am to 9pm. Holidays will vary.
Where are you located?
We are located only in Austin, Texas.
1700 W Parmer Ln. #100
Austin, Texas 78727
1700 W Parmer Ln. #100
Austin, Texas 78727
How do I apply for a job?
You can apply for a job online, or in person.
Do you have gift cards? What is the maximum?
Yes, we have gift cards. There is no maximum or minimum on the gift cards. You choose the amount. They are handwritten and a subtotal will be given after each purchase. Gift cards from Hana World Market are only valid at Hana World Market.
Why don't you have plastic/paper bags at Hana World Market?
Plastic bags and paper bags are banned in Austin City Limits.
To read more about this ordinance, click here.
By City Council adoption on March 1, 2012, Chapter 15‐6 (Solid Waste Services) of the City Code
was amended to renumber Article 7 (Enforcement and Penalties) as Article 8 and add a new
Article 7 (Carry‐out Bags). The purpose of the following Rules are to establish the framework for
implementation, administration, and enforcement of the City Council resolution and ordinance
to “phase in regulation of carry‐out bags within the City limits.” Austin Resource Recovery
was amended to renumber Article 7 (Enforcement and Penalties) as Article 8 and add a new
Article 7 (Carry‐out Bags). The purpose of the following Rules are to establish the framework for
implementation, administration, and enforcement of the City Council resolution and ordinance
to “phase in regulation of carry‐out bags within the City limits.” Austin Resource Recovery
To read more about the exemptions, click here.
Do you sell reusable bags? / How am I suppose to carry my groceries without any plastic bags?
You can use your own reusable bags or form of transportation. We provide boxes for customers who forgot their bags or you may purchase our blue reusable bags. They are $0.99 + tax (equals to $1.07). We do not have smaller forms of reusable bags. You may also use your cart to carry out your groceries. You may not, however, take our red baskets out the first exit. They must stay within the store.
Plastic bags are banned, please remember to be prepared when shopping with us.
Is there an ATM in the store?
No, we currently do not have an ATM at Hana World Market. We are currently are working on getting an ATM in our store.
What forms of payment do you accept?
In addition to cash, we accept: Visa, Master Card, Discover, American Express, and Lonestar.
We do NOT accept checks.
We do NOT accept checks.
Do you have a minimum? / What is the $5 Minimum?
Yes, we do have a minimum. We have a $5 minimum placed for credit cards and debit cards.
Why? When you use your credit or debit card each swipe charges the business an extra fee or percent of what you wish to purchase. These fees add up and it makes it difficult to stay competitive.
Debit and credit cards are accepted if it is over $5. Anything under $5 is cash only.
We apologize for any inconvenience.
Any food stamp cards are allowed to be used even under $5, but if you use a portion of your food stamp and the total is under $5 you must use cash only.
Do you accept credit/debit cards?
Yes, we do accept credit and debit cards, under these exceptions: Debit and credit cards are accepted if it is over $5. Anything under $5 is cash only. Some other exceptions may apply.
Do you accept American Express?
Yes, we welcome American Express at our store.
Do you accept Lonestar or other food stamps?
We do accept Lonestar, but we are unsure of other food stamps. You may try to use your food stamp at Hana World Market, but please have some form of alternative payment if we do not accept your food stamp.
Can I use checks to pay for my purchase?
No, we do not accept checks. Payment must be made directly at the time of the check out. Personal checks are not allowed.
Why can't I take the red baskets outside? I have no bags to carry my things.
We can provide you with boxes or our reusable bags. You may also get a cart to place your items.
You are not allowed to carry out the red baskets out of the store. It is the property of Hana World Market. This has led to theft.
Can I bring my pets inside the store?
We only allow special service dogs inside our store, unless given permission by the store owner. Otherwise, please do not bring your pets inside.
What do I do if I found an error on my receipt?
At your earliest convenience please bring back the receipt to the store and an employee will help correct the mistake.
What is your return policy?
You can view our return policy here.
Can we put up a stand in your parking lot and sell products or ask for donations?
No, we have a strict No Solicitation Policy that covers our store. The parking lot and the store are all property owned, managed, and operated by Hana World Market. This policy is set to protect our customers, staff, and visitors from unwanted solicitations.
I'm a vendor, how can I sell my products?
Please contact us and speak to the managers. The circumstances for each case will vary.
You used to have ___. Where is it now? Why do you not have it anymore?
We have many items at Hana World Market, to have every item in stock at all times is very unlikely. You may request at item by contacting us.
Can I request an item?
Be sure to ask if we have the item you would like in stock. If not, we may be able to order some. Due to limited shelf space, it may not be practical to order the item just for you. We may offer you the opportunity to buy a case of the requested item.
Do you have Soju?
We do not have Soju, but we do have Chateul Soorok. It is like Soju, but the alcohol percentage is a little less than Soju.